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In Dallas and Northeast Texas

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BBB Accredited Business since 08/27/2012

Mid America Mortgage Southwest, Inc.

(972) 723-2611229 S 9th St, MidlothianTX 76065-3302 Send email to Mid America Mortgage Southwest, Inc.

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BBB Accreditation

A BBB Accredited Business since 08/27/2012

BBB has determined that Mid America Mortgage Southwest, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Factors that raised Mid America Mortgage Southwest, Inc.'s rating include:

  • Length of time business has been operating.
  • Complaint volume filed with BBB for business of this size.
  • Response to 1 complaint(s) filed against business.
  • Resolution of complaint(s) filed against business.
  • BBB has sufficient background information on this business.

Customer Complaints Summary

1 complaint closed with BBB in last 3 years | 0 closed in last 12 months
Complaint TypeTotal Closed Complaints
Problems with Product / Service1
Advertising / Sales Issues0
Billing / Collection Issues0
Delivery Issues0
Guarantee / Warranty Issues0
Total Closed Complaints 1

Complaint Breakdown by ResolutionAbout Complaint Details

Complaint Resolution Log (1)BBB Closure Definitions
01/31/2012Problems with Product / Service

Industry Comparison| Chart

Escrow Service, Mortgage Brokers, Real Estate Loans

Additional Information

top
BBB file opened: 07/07/1998Business started: 01/01/1998
Licensing

This company is in an industry that may require licensing, bonding or registration in order to lawfully do business. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Texas Department of Savings and Mortgage Lending
2601 North Lamar, Suite 201
Austin, TX78705
(877) 276-5550
http://www.sml.texas.gov/

Type of Entity

Corporation

Incorporated: May 1998, TX

Contact Information
Principal: Mr. Jim Mentzel (President/Owner)
Business Category

Escrow Service, Mortgage Brokers, Real Estate Loans

Industry Tips
Mortgage Broker
Beware of Predatory Practices in Home Mortgage Lending
Home Buyers: Protect Yourself from Predatory Lenders
Investors Warned Not to Risk Homes to Buy Securities
Know the Facts about Reverse Mortgages
Mortgage Choices
Shop, Compare and Negotiate - But Move with Caution When Refinancing Your Mortgage
To Rent or Buy - Which is Right for You

Map & Directions

Map & Directions

Address for Mid America Mortgage Southwest, Inc.

229 S 9th St

Midlothian, TX 76065-3302

To | From

LocationsX

1 Locations

  • 229 S 9th St 

    Midlothian, TX 76065-3302

Industry Comparison ChartX

The information in the table below represents an industry comparison of businesses which are of the same relative size. This is based on BBB's database of businesses located in Dallas and Northeast Texas. Businesses may engage in more than one type of business. The percent of time the business engages in a type of business is not accounted for. There is no known industry standard for the number of complaints a business can expect. The volume of business and number of transactions may have a bearing on the number of complaints received by BBB.

*Mid America Mortgage Southwest, Inc. is in this range.

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Types of Complaints Handled by BBB

BBB handles the following types of complaints between businesses and their customers so long as they are not, or have not been, litigated:

  • Advertising or Sales
  • Billing or Collection
  • Problems with Products or Services
  • Delivery
  • Guarantee or Warranty

We do not handle workplace disputes, discrimination claims or claims about the quality of health or legal services.

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BBB Complaint Process

Your complaint will be forwarded to the company within two business days. The company will be asked to respond within 14 days, and if a response is not received, a second request will be made. You will be notified of the company's response when we receive it (or notified that we received no response). Complaints are usually closed within 30 business days.

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BBB began including the text of consumer complaints and business responses in BBB Business Reviews on 07/01/2013 for complaints filed on 01/01/2013 and thereafter. This includes all complaints that meet our reporting guidelines and that are filed electronically. We also report on the resolution of the complaint, as determined by BBB.

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What government actions does BBB report on?

BBB reports on known significant government actions involving business' marketplace conduct.

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