BBB Accredited Business since 01/01/1956
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A BBB Accredited Business since 01/01/1956
BBB has determined that Neiman Marcus Company meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised Neiman Marcus Company's rating include:
- Length of time business has been operating.
- Complaint volume filed with BBB for business of this size.
- Response to 281 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
Customer Complaints SummaryRead complaint details
|Complaint Type||Total Closed Complaints|
|Advertising / Sales Issues||48|
|Billing / Collection Issues||17|
|Guarantee / Warranty Issues||5|
|Problems with Product / Service||182|
|Total Closed Complaints||281|
Customer Reviews Summary Read customer reviews
0 Customer Reviews Customer Reviews on Neiman Marcus Company
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0 Customer Reviews|
Licensing, Bonding or Registration
This company is in an industry that may require licensing, bonding or registration in order to lawfully do business. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
These agencies may include:Texas Department of State Health Services
1100 W 49th St
Austin, TX 78756-3101
Contact InformationPrincipal: Ms. Mia Beasley (Operations Manager)Customer Contact: Chris Howe-Dominguez (Executive Assistant – GM) Lori Banks (Executive Services)Ms. Victoria Castilla (Complaints)Mr. Edward Castillo (Care Center Manager)Ms. Jennifer Gaona Mrs. Diana Garner (Assistant Controller for Accounts Payable)Ms. Zabada Hendrix (Customer Care Manage)Mrs. Pam Hunt (Assistant Contoller to Accounts Payable)Ms. Karen W. Katz (Pres CEO Neiman Marcus Stores) Deborah Lindsey (Executive Services)Ms. Debra Stalarow
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