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Monarch Dental

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(972) 212-82006501 Windcrest Dr Ste 100, PlanoTX 75024-3087

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BBB Accreditation

Monarch Dental is not BBB Accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that lowered Monarch Dental's rating include:

  • Failure to respond to one complaint filed against business.

Factors that raised Monarch Dental's rating include:

  • Length of time business has been operating.
  • Complaint volume filed with BBB for business of this size.

Customer Complaints SummaryRead complaint details

18 complaints closed with BBB in last 3 years | 1 closed in last 12 months
Complaint TypeTotal Closed Complaints
Advertising / Sales Issues2
Billing / Collection Issues8
Problems with Product / Service8
Delivery Issues0
Guarantee / Warranty Issues0
Total Closed Complaints 18

Additional Complaint Information

Complaints regarding billing and collection issues. Specifically, complaints state the business has incorrectly been billing customers for services they did not receive.

Customer Reviews Summary Read customer reviews

0 Customer Reviews Customer Reviews on Monarch Dental

Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0 Customer Reviews

Additional Information

top
BBB file opened: 10/25/1994Business started: 05/01/1990
Licensing, Bonding or Registration

This company is in an industry that may require licensing, bonding or registration in order to lawfully do business. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Texas State Board of Dental Examiners
William P. Hobby Building, 333 Guadalupe Street Tower 3, Suite 800
Austin, TX 78701
(512) 463-6400
http://www.tsbde.state.tx.us

Contact Information
Principal: Mr. Daniel M. Wechsier (President/CEO)Customer Contact: Ms. Carolyn Rogers Mrs. Sarah Huber (Regional Vice President)
Business Category

Dentists, Dentistry - Children, Dental Service Plans

Alternate Business Names
Smile Brands Group, Inc.
Industry Tips
Dentists

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BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.

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BBB Reporting Policy

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.