BBB Business Review

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This Business is not BBB Accredited

Credit Answers, LLC

Find a Location

(972) 202-4366View Additional Phone Numbers6200 Tennyson Pkwy Ste 200, PlanoTX 75024-6099 Send email to Credit Answers, LLChttp://www.creditanswers.com

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BBB Accreditation

Credit Answers, LLC is not BBB Accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised Credit Answers, LLC's rating include:

  • Length of time business has been operating.
  • Complaint volume filed with BBB for business of this size.
  • Response to 3 complaint(s) filed against business.
  • Resolution of complaint(s) filed against business.

BBB has requested information from this company to determine its compliance with the FTC rules governing debt relief companies, but the business has not provided the BBB with the requested informaThe tion. Consequently, the BBB cannot determine the company's compliance with the FTC rules, so we urge prospective customers to seek such information directly from the company. More information regarding the FTC rules can be found at the following link:

http://business.ftc.gov/documents/bus72-debt-relief-services-telemarketing-sales-rule-guide-business

Customer Complaints SummaryRead complaint details

3 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint TypeTotal Closed Complaints
Problems with Product / Service3
Advertising / Sales Issues0
Billing / Collection Issues0
Delivery Issues0
Guarantee / Warranty Issues0
Total Closed Complaints 3

Customer Reviews Summary Read customer reviews

0 Customer Reviews Customer Reviews on Credit Answers, LLC

Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0 Customer Reviews

Additional Information

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BBB file opened: 06/05/2006Business started: 01/01/1988
Business Management

According to information in BBB files, Mr. Bill Loughborough owner of Credit Answers, is also the owner of Credit Arbitrators. The BBB has a separate report for Credit Arbitrators. You may view that report by clicking on the following link.http://www.bbb.org/dallas/business-reviews/debt-relief-services/credit-arbitrators-in-plano-tx-90315469 .

Contact Information
Principal: Mr. Rick Burton (Director of Customer Service)Mr. Bill Loughborough (President)
Business Category

Debt Relief Services

Products & Services

According to information in Bureau files this company offers a service for budget review, debt analysis, contacting creditors, and negotiating settlements with creditors for their clients for a fee.

Industry Tips
Debt Relief

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BBB Reporting Policy

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.