This Business is not BBB Accredited
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Credit Answers, LLC is not BBB Accredited.
Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised Credit Answers, LLC's rating include:
- Length of time business has been operating.
- Complaint volume filed with BBB for business of this size.
- Response to 3 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
BBB has requested information from this company to determine its compliance with the FTC rules governing debt relief companies, but the business has not provided the BBB with the requested informaThe tion. Consequently, the BBB cannot determine the company's compliance with the FTC rules, so we urge prospective customers to seek such information directly from the company. More information regarding the FTC rules can be found at the following link:
Customer Complaints SummaryRead complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product / Service||3|
|Advertising / Sales Issues||0|
|Billing / Collection Issues||0|
|Guarantee / Warranty Issues||0|
|Total Closed Complaints||3|
Customer Reviews Summary Read customer reviews
0 Customer Reviews Customer Reviews on Credit Answers, LLC
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0 Customer Reviews|
According to information in BBB files, Mr. Bill Loughborough owner of Credit Answers, is also the owner of Credit Arbitrators. The BBB has a separate report for Credit Arbitrators. You may view that report by clicking on the following link.http://www.bbb.org/dallas/business-reviews/debt-relief-services/credit-arbitrators-in-plano-tx-90315469 .
Contact InformationPrincipal: Mr. Rick Burton (Director of Customer Service)Mr. Bill Loughborough (President)
Debt Relief Services
Products & Services
According to information in Bureau files this company offers a service for budget review, debt analysis, contacting creditors, and negotiating settlements with creditors for their clients for a fee.