This Business is not BBB Accredited
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On 07/13/2015 this company's accreditation in BBB was revoked by BBB's Board of Directors due to failure to respond to one or more customer complaints filed with the BBB.
Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that lowered Match.com, LLC's rating include:
- Failure to respond to 363 complaints filed against business.
Complaints from customers are regarding the company's automatic renewal program. The Bureau recommends that you read and understand the company's policies on automatic renewal and cancelation.
Customer Complaints SummaryRead complaint details
|Complaint Type||Total Closed Complaints|
|Advertising / Sales Issues||203|
|Billing / Collection Issues||906|
|Guarantee / Warranty Issues||49|
|Problems with Product / Service||1160|
|Total Closed Complaints||2331|
Customer Reviews Summary Read customer reviews
6 Customer Reviews Customer Reviews on Match.com, LLC
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||6 Customer Reviews|
Type of Entity
Limited Liability Corporation
Contact InformationPrincipal: Mr. Amarnath Thombre (President)Customer Contact: Mr. Mark Barnhart (Manager)
Dating Service, Internet Marketing Services, Internet Services
Products & Services
Online personal matching service.