BBB Business Review

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BBB Accredited Business since 10/21/2014

Nerium International

(855) 463-74864004 Belt Line Rd STE 112, AddisonTX 75001-4356 Send email to Nerium International



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BBB Accreditation

A BBB Accredited Business since 10/21/2014

BBB has determined that Nerium International meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised Nerium International's rating include:

  • Length of time business has been operating.
  • Complaint volume filed with BBB for business of this size.
  • Response to 166 complaint(s) filed against business.
  • Resolution of complaint(s) filed against business.

Customer Complaints SummaryRead complaint details

166 complaints closed with BBB in last 3 years | 70 closed in last 12 months
Complaint TypeTotal Closed Complaints
Advertising / Sales Issues10
Billing / Collection Issues21
Delivery Issues7
Guarantee / Warranty Issues7
Problems with Product / Service121
Total Closed Complaints 166

Customer Reviews Summary Read customer reviews

2 Customer Reviews Customer Reviews on Nerium International

Customer Experience Total Customer Reviews
Positive Experience 1
Neutral Experience 0
Negative Experience 1
Total Customer Reviews 2 Customer Reviews

Additional Information

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BBB file opened: 06/18/2012Business started: 10/25/2010Business started locally: 08/01/2011
Licensing, Bonding or Registration

This company is in an industry that may require licensing, bonding or registration in order to lawfully do business. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

Type of Entity

Limited Liability Corporation

Contact Information
Principal: Mr. Matthew Leonard (Controller)Ms. Rose Swinford (Customer Contact)
Business Category

Cosmetics & Perfumes - Retail, Skin Care, Business Opportunity Companies

Products & Services

Skin Care Cosmetic Product

Alternate Business Names
Nerium International, LLC

As a matter of policy, BBB does not endorse any product, service or business.

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BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.

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BBB Reporting Policy

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.