BBB Accredited Business since 11/01/1964
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A BBB Accredited Business since 11/01/1964
BBB has determined that Mary Kay Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised Mary Kay Inc.'s rating include:
- Length of time business has been operating.
- Complaint volume filed with BBB for business of this size.
- Response to 32 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
Customer Complaints SummaryRead complaint details
|Complaint Type||Total Closed Complaints|
|Advertising / Sales Issues||5|
|Guarantee / Warranty Issues||3|
|Problems with Product / Service||20|
|Billing / Collection Issues||0|
|Total Closed Complaints||32|
Customer Reviews Summary Read customer reviews
0 Customer Reviews Customer Reviews on Mary Kay Inc.
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0 Customer Reviews|
Contact InformationPrincipal: Mr. David Holl Esquire (President and CEO)Customer Contact: Lori Lei Cronin Ms. Laura Beitler (Chief Counsel, U.S.)
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