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Dallas and Northeast Texas

BBB Business Review

BBB Accredited Business since 02/21/2006

Wood and Floors Outlet

Phone: (940) 320-2222Fax: (940) 484-00001109 Dallas Dr, DentonTX 76205-5113 Send email to Wood and Floors Outlet

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BBB Accreditation

A BBB Accredited Business since 02/21/2006

BBB has determined that Wood and Floors Outlet meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Factors that raised Wood and Floors Outlet's rating include:

  • Length of time business has been operating.
  • Complaint volume filed with BBB for business of this size.
  • Response to 1 complaint(s) filed against business.
  • Resolution of complaint(s) filed against business.
  • BBB has sufficient background information on this business.

Customer Complaints Summary

1 complaint closed with BBB in last 3 years | 0 closed in last 12 months
Complaint TypeTotal Closed Complaints
Problems with Product / Service1
Advertising / Sales Issues0
Billing / Collection Issues0
Delivery Issues0
Guarantee / Warranty Issues0
Total Closed Complaints 1

Complaint Breakdown by ResolutionAbout Complaint Details

Complaint Resolution Log (1)BBB Closure Definitions
11/04/2011Problems with Product / Service

Industry Comparison| Chart

Contractors - Flooring, Carpet & Rug Dealers - New, Painting Contractors

Additional Information

top
BBB file opened: 02/21/2006Business started: 12/01/2005
Contact Information
Principal: Mr. Marlon Allen Mrs. Kamesha Allen (Office Support)Mrs. Bert Ewing (Office Manager)
Business Category

Contractors - Flooring, Carpet & Rug Dealers - New, Painting Contractors

Products & Services

This company offers the sell and install of all types of flooring products and countertops.

Alternate Business Names
Denton Wood & Floors Outlet, Inc.

Map & Directions

Map & Directions

Address for Wood and Floors Outlet

1109 Dallas Dr

Denton, TX 76205-5113

To | From

LocationsX

1 Locations

  • 1109 Dallas Dr 

    Denton, TX 76205-5113(940) 320-2222

Industry Comparison ChartX

The information in the table below represents an industry comparison of businesses which are of the same relative size. This is based on BBB's database of businesses located in Dallas and Northeast Texas. Businesses may engage in more than one type of business. The percent of time the business engages in a type of business is not accounted for. There is no known industry standard for the number of complaints a business can expect. The volume of business and number of transactions may have a bearing on the number of complaints received by BBB.

*Wood and Floors Outlet is in this range.

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Types of Complaints Handled by BBB

BBB handles the following types of complaints between businesses and their customers so long as they are not, or have not been, litigated:

  • Advertising or Sales
  • Billing or Collection
  • Problems with Products or Services
  • Delivery
  • Guarantee or Warranty

We do not handle workplace disputes, discrimination claims or claims about the quality of health or legal services.

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BBB Complaint Process

Your complaint will be forwarded to the company within two business days. The company will be asked to respond within 14 days, and if a response is not received, a second request will be made. You will be notified of the company's response when we receive it (or notified that we received no response). Complaints are usually closed within 30 business days.

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BBB began including the text of consumer complaints and business responses in BBB Business Reviews on 07/01/2013 for complaints filed on 01/01/2013 and thereafter. This includes all complaints that meet our reporting guidelines and that are filed electronically. We also report on the resolution of the complaint, as determined by BBB.

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Industry Tips for Contractors - Flooring

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What is BBB Advertising Review?

BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to prove their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.

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What government actions does BBB report on?

BBB reports on known significant government actions involving business' marketplace conduct.

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We offer free reviews on businesses that include background, licensing, consumer experience and other information such as governmental actions that is known to BBB. These reviews are provided for businesses that are BBB accredited and also for businesses that are not BBB accredited.

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