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Work Zone Construction

Phone: (972) 980-1456

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BBB began including the text of consumer complaints and business responses in BBB Business Reviews on 07/01/2013 for complaints filed on 01/01/2013 and thereafter. This includes all complaints that meet our reporting guidelines and that are filed electronically. We also report on the resolution of the complaint, as determined by BBB.

Customer Complaints Summary

1 complaint closed with BBB in last 3 years | 0 closed in last 12 months
Complaint TypeTotal Closed Complaints
Problems with Product / Service1
Advertising / Sales Issues0
Billing / Collection Issues0
Delivery Issues0
Guarantee / Warranty Issues0
Total Closed Complaints1

Complaint Breakdown by ResolutionAbout Complaint Details

Complaint Resolution Log (1)
05/13/2013Problems with Product / Service | Read Complaint Details
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Complaint
Contractor lied on interaction with city. We stopped the proposal before any work commenced. No longer returns calls, emails or accepts postal mail.
We are filing a complaint against Work Zone Construct Services (The BBB lists this company as Work Zone Construction), ****** ****** (owner) and ****** ******. We gave this company a check for $14,830.20 as a down payment to design plans and begin construction of a new addition to our house. ****** ****** repeatedly lied to us about his level of discussions with the City of Coppell's building inspectors. When my wife called responsible people within the building inspection department of Coppell, no one knew the name ****** ******. Therefore, we realized ****** had not had specific discussion regarding our plan's with the city as he previously indicated. Therefore we cancelled the proposal with Work Zone Construct Services, ****** ****** agreed to give us back our money. However, we have not received the money and ****** ****** no longer returns phone calls or picks up express mail that we have sent at his request.

Also, upon further investigation I have learned that another customer has had the exact same experience with Work Zone Construct Services and ****** ****** lying about his involvement with city inspectors and in this case his homeowner's association. The customer's name is Matthew M Hayes ***********************, TX XXXXX. Mr. Hayes would also like his money returned.

Also, the further you look into this company it appears the more lies you will find. All public records for Work Zone indicates the company started in 2011 however it appears the ****** ****** lied on her application to the BBB since the BBB has this company starting in 2007.

Again we would like our money back as well as *************. You may contact me at *****@verizon.net or XXX-XXX-XXXX.

Regards, ****** & ******* ******

Desired Settlement
Refund of money.

Industry Comparison| Chart

Contractor - Remodel & Repair, Hardwood Floor Contractors, Bathroom Remodeling, Roofing Contractors, Painting Contractors, Home Improvements, Contractors - General

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BBB Reporting Policy

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.