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BBB Accredited Business since 03/07/2011

Patient Advocate Group

Phone: (972) 390-1101Fax: (972) 744-3300190 E. Stacy Rd., #306-133, AllenTX 75002-1622 Send email to Patient Advocate Group

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Patient Advocates navigate the healthcare system resolving issues & problems quickly for patients & families. Medicare specialists.

BBB Accreditation

A BBB Accredited Business since 03/07/2011

BBB has determined that Patient Advocate Group meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Factors that raised Patient Advocate Group's rating include:

  • Length of time business has been operating.
  • Complaint volume filed with BBB for business of this size.
  • Response to 1 complaint(s) filed against business.
  • Resolution of complaint(s) filed against business.
  • BBB has sufficient background information on this business.

Customer Complaints Summary

1 complaint closed with BBB in last 3 years | 0 closed in last 12 months
Complaint TypeTotal Closed Complaints
Problems with Product / Service1
Advertising / Sales Issues0
Billing / Collection Issues0
Delivery Issues0
Guarantee / Warranty Issues0
Total Closed Complaints 1

Additional Information

BBB file opened: 05/22/2006Business started: 02/01/1996
Type of Entity

Sole Proprietor

Contact Information
Principal: Ms. Kathryn Gohman (Owner)
Business Category

Consultants - Medical, Insurance Claim Processing Services, Insurance Consultants, Medical Service Organizations

Products & Services

Services include correcting & refiling rejected claims, appeals, complaints & issues with hospitals & doctors, research medications, resolve Medicare problems & much more.

Hours of Operation
Mon: 07:30 AM to 06:30 PMTue: 07:30 AM to 06:30 PMWed: 07:30 AM to 06:30 PMThu: 07:30 AM to 06:30 PMFri: 07:30 AM to 06:30 PMSat: 07:30 AM to 12:00 PM
Refund and Exchange Policy

Discounts are given to Seniors.

Service Area

Dallas-Ft. Worth area

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