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BBB Accredited Business since 03/07/2011
Patient Advocate Group
Phone: (972) 390-1101Fax: (972) 744-3300190 E. Stacy Rd., #306-133, Allen, TX 75002-1622 Send email to Patient Advocate Group
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As Patient Advocates we navigate the healthcare system resolving issues & concerns for patients & families.Specializing in Medicare, negotiating Hospital & Doctor bills, appeals, claim errors, resolving serious mistakes and finding answers. .
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A BBB Accredited Business since 03/07/2011
BBB has determined that Patient Advocate Group meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised Patient Advocate Group's rating include:
- Length of time business has been operating.
- Complaint volume filed with BBB for business of this size.
- Response to 1 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
Customer Complaints Summary
|Complaint Type||Total Closed Complaints|
|Problems with Product / Service||1|
|Advertising / Sales Issues||0|
|Billing / Collection Issues||0|
|Guarantee / Warranty Issues||0|
|Total Closed Complaints||1|
Type of Entity
Contact InformationPrincipal: Ms. Kathryn Gohman (Owner)
Consultants - Medical, Medical Service Organizations, Insurance Consultants, Insurance Claim Processing Services
Products & Services
Services include medical bill negotiation to save you money, correcting claim errors, appeals, complaints & issues with hospitals & doctors, research medical issues, resolve Medicare issues, etc.
Hours of OperationMon: 07:30 AM to 06:30 PMTue: 07:30 AM to 06:30 PMWed: 07:30 AM to 06:30 PMThu: 07:30 AM to 06:30 PMFri: 07:30 AM to 06:30 PMSat: 07:30 AM to 12:00 PM
Refund and Exchange Policy
Discounts are given to Seniors.
Dallas-Ft. Worth area