BBB Accredited Business since 08/10/2009
BBB Business Reviews may not be reproduced for sales or promotional purposes.
Request a Quote
A BBB Accredited Business since 08/10/2009
BBB has determined that RealPage, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
All Locations are BBB Accredited
Find a Location
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised RealPage, Inc.'s rating include:
- Length of time business has been operating.
- Complaint volume filed with BBB for business of this size.
- Response to 27 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
Customer Complaints SummaryRead complaint details
|Complaint Type||Total Closed Complaints|
|Advertising / Sales Issues||1|
|Billing / Collection Issues||11|
|Problems with Product / Service||15|
|Guarantee / Warranty Issues||0|
|Total Closed Complaints||27|
Contact InformationPrincipal: Ms. Andrea Massey (Senior VP of Marketing)Customer Contact: Ms. Debra Slaughter Mr. William Chaney (President, Velocity)
Computer Software Publishers & Developers, Computers - Sys Designers & Consult
Products & Services
This company offers Velocity provides utility and billing services to the multifamily industry