This Business is not BBB Accredited
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BoltBus is not BBB Accredited.
Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
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Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that lowered BoltBus' rating include:
- 66 complaints filed against business
- Failure to respond to 6 complaints filed against business.
Customer Complaints SummaryRead complaint details
|Complaint Type||Total Closed Complaints|
|Advertising / Sales Issues||7|
|Problems with Product / Service||57|
|Billing / Collection Issues||0|
|Guarantee / Warranty Issues||0|
|Total Closed Complaints||66|
Contact InformationPrincipal: Mr. Dave Leach (C.E.O.)Customer Contact: Mr David Hall (General Manager)
Bus Lines Ticket Agencies
Products & Services
Provides bus service for value prices. Service includes free wifi / power plug ins / extra leg room / friendly drivers / reservation ticketing / ticketless travel.