BBB Business Review

Is this your Business?

BBB Accredited Business since 04/12/2010

Hance Auto Care

Phone: (214) 352-0815Fax: (214) 352-20834202 W Lovers Ln, DallasTX 75209-2844

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BBB Accreditation

A BBB Accredited Business since 04/12/2010

BBB has determined that Hance Auto Care meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised Hance Auto Care's rating include:

  • Length of time business has been operating.
  • Complaint volume filed with BBB for business of this size.
  • Response to 1 complaint(s) filed against business.
  • Resolution of complaint(s) filed against business.

Customer Complaints Summary

1 complaint closed with BBB in last 3 years | 1 closed in last 12 months
Complaint TypeTotal Closed Complaints
Problems with Product / Service1
Advertising / Sales Issues0
Billing / Collection Issues0
Delivery Issues0
Guarantee / Warranty Issues0
Total Closed Complaints 1

Customer Reviews Summary Read customer reviews

0 Customer Reviews Customer Reviews on Hance Auto Care

Customer Experience Total Customer Reviews
Positive Experience
Neutral Experience
Negative Experience
Total Customer Reviews 0 Customer Reviews

Additional Information

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BBB file opened: 09/10/1998Business started: 08/17/2004Business started locally: 06/01/1995
Type of Entity

Sole Proprietor

Contact Information
Principal: Mr. Kendall B. Larsen (Owner)
Business Category

Auto Repair & Service, Auto Services, Wheel Alignment, Frame & Axle Service - Auto, Lubricating Service - Automotive, Brake Service, Auto Repairing - Foreign, Auto Electric Service, Auto Accessories, Auto Paintless Dent Repair, Auto Body Repair & Painting, Auto Air Conditioning

Products & Services

Complete repair and service of fine European Automobiles, Asian Imports and domestic.

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.

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What is a BBB Business Review?

We offer free reviews on businesses that include background, licensing, consumer experience and other information such as governmental actions that is known to BBB. These reviews are provided for businesses that are BBB accredited and also for businesses that are not BBB accredited.

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BBB Reporting Policy

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.