BBB Business Review

BBB Accredited Business since 10/29/2012

ALN JDM Auto Motors, LLC.

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Phone: (888) 986-2880Fax: (972) 986-2880260 S Belt Line Rd Ste 272, IrvingTX 75060-2139 Send email to ALN JDM Auto Motors, LLC.

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BBB Accreditation

A BBB Accredited Business since 10/29/2012

BBB has determined that ALN JDM Auto Motors, LLC. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised ALN JDM Auto Motors, LLC.'s rating include:

  • Length of time business has been operating.
  • Response to 2 complaint(s) filed against business.
  • Resolution of complaint(s) filed against business.

Customer Complaints SummaryRead complaint details

2 complaints closed with BBB in last 3 years | 1 closed in last 12 months
Complaint TypeTotal Closed Complaints
Problems with Product / Service2
Advertising / Sales Issues0
Billing / Collection Issues0
Delivery Issues0
Guarantee / Warranty Issues0
Total Closed Complaints 2

Customer Reviews Summary Read customer reviews

0 Customer Reviews Customer Reviews on ALN JDM Auto Motors, LLC.

Customer Experience Total Customer Reviews
Positive Experience
Neutral Experience
Negative Experience
Total Customer Reviews 0 Customer Reviews

Complaint Breakdown by ResolutionAbout Complaint Details

Complaint Resolution Log (2)BBB Closure Definitions
10/28/2014Problems with Product / Service
12/04/2013Problems with Product / Service | Read Complaint Details
X

Complaint
Asked specifically over email to compression test engine. They replied said engine had good compression. Purchased engine had no compression in front.
Emailed looking for a used engine with good compression. Recieved a reply that engine was make good compression in both rotors. Purchased engine and had zero compression in front rotor.

Desired Settlement
Would either like a good working engine as specified, or a partial refund for the price of an engine that is in need of being rebuilt. Can source an engine in need of rebuild for $1500.00. So a refund of $300.00. http://www.jdmracingmotors.com/engine_details/1206/1992+_Mazda_JDM_13B_TT_RX7_FD_Engine_&_5_Speed_Transmission_

Business Response
Good morning,
We received this email in regards to *********** **** complaint, we are selling to Mazda Rotory engines ( Sold As IS ) and there is no warranty and we will attach a link of our ebay page as well which clearly shows it and also we have it on our warranty page as well on our website and also on the back of the invoice customers are receiving. We make sure that these Rotory engines cranks and it is not ceased or locked and in his case we compression tested the engine and it had 90+ on both Rotors. Please refer to our link below, we appreciate your support and thank you in advance about resolving this matter.
Regards,

http://www.ebay.com/itm/88-92-Mazda-RX7-FC-Turbo-II-S5-Engine-Manual-Transmission-Wiring-Ecu-JDM-13BT-/XXXXXXXXXXXX?pt=Motors Car Truck Parts Accessories&vxp=mtr&hash=item5af307f57a


Final Consumer Response
(The consumer indicated he/she DID NOT accept the response from the business.)
Attached is a copy of an email asking specifically for the engine to be compression tested before purchase. Recieved engine having zero compression which now requires the engine to be fully rebuilt at a cost of over $2000.00. The engine unfortunately was not sold as described.

From: "*****@jdmautomotors.com" <*****@jdmautomotors.com>
To: ***** **** <*******@yahoo.com>
Sent: Saturday, June 1, XXXX XX:XX AM
Subject: *** *** 1.3L **** ***** FD ******






Hi *****,

Both Rotors has 90+ compression and shipping charge is around $260.00 to residential with lift gate service or $190.00 to a business location, we appreciate your inquiry and looking forward doing business with...

Regards,




Thank you,

*** / **** *****

Sales/Service Representative



ALN JDM Auto Motors, LLC.

260 S. Belt Line Rd Suite# 272

Irving, Texas 75060

Ph: XXX-XXX-XXXX / XXX-XXX-XXXX

Fax: XXX-XXX-XXXX

Email: ****@jdmautomotors.com

Email: *****@jdmautomotors.com

Email: ****************@gmail.com



Business Hours:



9:00am - 6:00pm Mon-Thu CST

9:00am - 5:00pm Fri CST

10:00am - 4:00pm Sat CST

Sunday- CLOSED






-------- Original Message --------
Subject: RX7 1.3L TWIN TURBO FD ENGINE
From: ***** **** <*******@yahoo.com>
Date: Thu, May 30, 2013 8:24 pm
To: "*****@jdmautomotors.com" <*****@jdmautomotors.com>



What compression does it have? How much is shipping to Miami, Fl XXXXX, Residential



Thanks,

***** ****

*******@yahoo.com

XXX-XXX-XXXX

Industry Comparison| Chart

Auto Parts & Supplies - New, Engines - Supplies, Equipment & Parts, Auto Parts & Supplies - Rebuilt, Auto Parts & Supplies - Used, Auto Parts & Supplies - Used & Rebuilt, Transmissions - Automobile, Engines - Gasoline, Engines - Gas, Engines - Diesel

Additional Information

top
BBB file opened: 07/31/2012Business started: 01/01/2007Business started locally: 08/01/2011
Type of Entity

Limited Liability Corporation

Contact Information
Principal: Mr. Alisher Noori (Owner)
Business Category

Auto Parts & Supplies - New, Engines - Supplies, Equipment & Parts, Auto Parts & Supplies - Rebuilt, Auto Parts & Supplies - Used, Auto Parts & Supplies - Used & Rebuilt, Transmissions - Automobile, Engines - Gasoline, Engines - Gas, Engines - Diesel

Map & Directions

Map & Directions

Address for ALN JDM Auto Motors, LLC.

260 S Belt Line Rd Ste 272

Irving, TX 75060-2139

To | From

LocationsX

2 Locations

  • 260 S Belt Line Rd Ste 272 

    Irving, TX 75060-2139(888) 986-2880
    Fax: (972) 986-2880

  • 7300 Tabor Cir 

    Plano, TX 75025-3454

Industry Comparison ChartX

The information in the table below represents an industry comparison of businesses which are of the same relative size. This is based on BBB's database of businesses located in Dallas and Northeast Texas. Businesses may engage in more than one type of business. The percent of time the business engages in a type of business is not accounted for. There is no known industry standard for the number of complaints a business can expect. The volume of business and number of transactions may have a bearing on the number of complaints received by BBB.

*ALN JDM Auto Motors, LLC. is in this range.

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Types of Complaints Handled by BBB

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  • Billing or Collection
  • Problems with Products or Services
  • Delivery
  • Guarantee or Warranty

We do not handle workplace disputes, discrimination claims or claims about the quality of health or legal services.

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BBB Complaint Process

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BBB began including the text of consumer complaints and business responses in BBB Business Reviews on 07/01/2013 for complaints filed on 01/01/2013 and thereafter. This includes all complaints that meet our reporting guidelines and that are filed electronically. We also report on the resolution of the complaint, as determined by BBB.

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Industry Tips for Auto Parts & Supplies - New

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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

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Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

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