BBB Business Review

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This Business is not BBB Accredited

eMerge Auto Group

Phone: (972) 679-1782Fax: (972) 471-918111602 Reeder Rd, DallasTX 75229-2115 Send email to eMerge Auto Grouphttp://www.emergeauto.com

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BBB Accreditation

eMerge Auto Group is not BBB Accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that lowered eMerge Auto Group's rating include:

  • Failure to respond to 3 complaints filed against business.
  • 2 complaints filed against business that were not resolved.
  • Business has failed to resolve underlying cause(s) of a pattern of complaints.

Customer Complaints SummaryRead complaint details

9 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint TypeTotal Closed Complaints
Delivery Issues4
Problems with Product / Service5
Advertising / Sales Issues0
Billing / Collection Issues0
Guarantee / Warranty Issues0
Total Closed Complaints 9

Additional Complaint Information

Based on BBB files, this company has a pattern of complaints and has failed to correct the underlying reason for the complaints. Complaints are concern dissatisfaction with service. This company sells used cars. However, customers complain that the business fails to apply for title after agreeing to a sale of a used car.

Customer Reviews Summary Read customer reviews

0 Customer Reviews Customer Reviews on eMerge Auto Group

Customer Experience Total Customer Reviews
Positive Experience
Neutral Experience
Negative Experience
Total Customer Reviews 0 Customer Reviews

Additional Information

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BBB file opened: 02/08/2013Business started: 04/10/2012Business started locally: 01/01/2012
Licensing, Bonding or Registration

This company is in an industry that may require licensing, bonding or registration in order to lawfully do business. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Texas Department of Motor Vehicles
4000 Jackson Ave.
Austin, TX 78731
(512) 465-3000
http://www.txdmv.gov

Type of Entity

Sole Proprietor

Contact Information
Principal: Mr. Wayne Reid (Owner)
Business Category

Auto Dealers - Used Cars

Industry Tips
Used Cars Sold As-Is

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BBB Reporting Policy

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.