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Dallas and Northeast Texas

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BBB Accredited Business since 07/12/2010

Volvo Of Dallas

Phone: (972) 963-9700Fax: (972) 963-9738View Additional Phone Numbers6600 State Highway 121, FriscoTX 75034-9497 Send email to Volvo Of Dallas

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BBB Accreditation

A BBB Accredited Business since 07/12/2010

BBB has determined that Volvo Of Dallas meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Factors that raised Volvo Of Dallas' rating include:

  • Length of time business has been operating.
  • Complaint volume filed with BBB for business of this size.
  • Response to 8 complaint(s) filed against business.
  • Resolution of complaint(s) filed against business.
  • BBB has sufficient background information on this business.

Customer Complaints SummaryRead complaint details

8 complaints closed with BBB in last 3 years | 3 closed in last 12 months
Complaint TypeTotal Closed Complaints
Advertising / Sales Issues4
Problems with Product / Service4
Billing / Collection Issues0
Delivery Issues0
Guarantee / Warranty Issues0
Total Closed Complaints 8

Additional Information

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BBB file opened: 12/26/2000Business started: 10/01/2000
Licensing, Bonding or Registration

This company is in an industry that may require licensing, bonding or registration in order to lawfully do business. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Texas Department of Motor Vehicles
4000 Jackson Ave.
Austin, TX78731
(512) 465-3000
http://www.txdmv.gov

Type of Entity

Partnership

Business Management
Principal: Pedro Palenzuela (General Manager)
Contact Information
Sherri McFarland (Controller) Jack Shanks (General Sales Manager)
Business Category

Auto Dealers - New Cars, Auto Repair & Service, Auto Dealers - Used Cars

Products & Services

We sell and service new and pre-owned vehicles. We are a Volov franchise.

Industry Tips
Used Cars Sold As-Is
Buying a New Car
Buying a Used Car
Dont Get Soaked Buying a Flood-damaged Vehicle
Dont Fall Victim to Enticing Auctions Ads for Cars!
Purchasing a Car Online
Spot Delivery Complaints are on the Rise
The Hail Season is Here
Know the Facts About Used Car Fraud Before You Buy
VIN Cloning Swindles Luxury Car Buyers

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BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.

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BBB Reporting Policy

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.