This Business is not BBB Accredited
Subaru of PlanoFind a Location
Phone: (972) 801-9900Fax: (469) 368-9981PO Box 260917, Plano, TX 75026-0917
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On 01/11/2016 this company's accreditation in BBB was revoked by BBB's Board of Directors due to failure to respond to one or more customer complaints filed with the BBB.
Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised Subaru of Plano's rating include:
- Length of time business has been operating.
- Complaint volume filed with BBB for business of this size.
- Response to 7 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
Customer Complaints SummaryRead complaint details
|Complaint Type||Total Closed Complaints|
|Advertising / Sales Issues||3|
|Problems with Product / Service||4|
|Billing / Collection Issues||0|
|Guarantee / Warranty Issues||0|
|Total Closed Complaints||7|
Customer Reviews Summary Read customer reviews
2 Customer Reviews Customer Reviews on Subaru of Plano
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||2 Customer Reviews|
Licensing, Bonding or Registration
This company is in an industry that may require licensing, bonding or registration in order to lawfully do business. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
These agencies may include:Texas Department of Motor Vehicles
4000 Jackson Ave.
Austin, TX 78731
Type of Entity
Limited Liability Corporation
Contact InformationPrincipal: Erika Hernandez (Comptroller) Thad Leach (Owner)
Auto Dealers - New Cars, Auto Dealers - Used Cars