This Business is not BBB Accredited
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Southwest Kia is not BBB Accredited.
Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that lowered Southwest Kia's rating include:
- Advertising issue(s) found by BBB.
- Failure to respond to one complaint filed against business.
Factors that raised Southwest Kia's rating include:
- Length of time business has been operating.
- Complaint volume filed with BBB for business of this size.
- BBB has sufficient background information on this business.
Customer Complaints SummaryRead complaint details
|Complaint Type||Total Closed Complaints|
|Advertising / Sales Issues||3|
|Guarantee / Warranty Issues||1|
|Problems with Product / Service||7|
|Billing / Collection Issues||0|
|Total Closed Complaints||11|
Licensing, Bonding or Registration
This company is in an industry that may require licensing, bonding or registration in order to lawfully do business. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
These agencies may include:Texas Department of Motor Vehicles
4000 Jackson Ave.
Contact InformationPrincipal: Mr. Shahab Salehoun (President)Customer Contact: Edwin Rivera Mr. Bill Dickason (Regional Manager)
Auto Dealers - New Cars
Products & Services