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BBB Accredited Business since 12/01/1997

Massey Cadillac, Inc.

Phone: (972) 840-4100Fax: (972) 840-4328View Additional Phone Numbers11675 LBJ Fwy, GarlandTX 75041-3803 Send email to Massey Cadillac, Inc.

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BBB Accreditation

A BBB Accredited Business since 12/01/1997

BBB has determined that Massey Cadillac, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised Massey Cadillac, Inc.'s rating include:

  • Length of time business has been operating.
  • Complaint volume filed with BBB for business of this size.
  • Response to 3 complaint(s) filed against business.
  • Resolution of complaint(s) filed against business.

Customer Complaints SummaryRead complaint details

3 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint TypeTotal Closed Complaints
Problems with Product / Service3
Advertising / Sales Issues0
Billing / Collection Issues0
Delivery Issues0
Guarantee / Warranty Issues0
Total Closed Complaints 3

Additional Information

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BBB file opened: 01/01/1937Business started: 05/01/1996
Licensing, Bonding or Registration

This company is in an industry that may require licensing, bonding or registration in order to lawfully do business. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Texas Department of Motor Vehicles
4000 Jackson Ave.
Austin, TX78731
(512) 465-3000
http://www.txdmv.gov

Office of Consumer Credit Commissioner
2601 North Lamar Blvd.
Austin, TX78705-4207
(800) 538-1579
http://www.occc.state.tx.us

Texas Department of Transportation
Dewitt C. Greer Bldg. 125 E. 11th St.
Austin, TX78701
(512) 463-8588
http://www.dot.state.tx.us

Type of Entity

Limited Liability Corporation

Contact Information
Principal: Mr. Thomas Bies (General Manager)Customer Contact: Ms. Pam Brewer (Comptroller)Mr. Bruton Smith (President)
Business Category

Auto Dealers - New Cars, Auto Repairing - Foreign, Auto Repair & Service, Auto Renting & Leasing, Auto Electric Service, Auto Diagnostic Service, Auto Body Repair & Painting, Alternators & Generators - Auto Repair, Auto Air Conditioning, Auto Parts & Supplies - New, Auto Electric Equipment, Auto Dealers - Used Cars

Alternate Business Names
Massey Lone Star Cadillac, Sonic Automotive, Massey Cadillac
Industry Tips
Used Cars Sold As-Is

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BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.

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BBB Reporting Policy

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.