BBB Accredited Business since 10/01/2003
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A BBB Accredited Business since 10/01/2003
BBB has determined that Crest Auto Group meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that raised Crest Auto Group's rating include:
- Length of time business has been operating.
- Complaint volume filed with BBB for business of this size.
- Response to 12 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
- BBB has sufficient background information on this business.
Customer Complaints SummaryRead complaint details
|Complaint Type||Total Closed Complaints|
|Advertising / Sales Issues||4|
|Guarantee / Warranty Issues||1|
|Problems with Product / Service||6|
|Billing / Collection Issues||0|
|Total Closed Complaints||12|
This company is in an industry that may require licensing, bonding or registration in order to lawfully do business. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
These agencies may include:Texas Department of Motor Vehicles
4000 Jackson Ave.
Type of Entity
Limited Liability Corporation
Business ManagementPrincipal: Ms. Lauren Rau
Contact InformationMr. Mike Brosin (General Manager)Ms Toni House
Auto Dealers - New Cars, Auto Repair & Service - Diesel
Alternate Business NamesCrest Cadillac, Crest Collision Center, Crest Cadillac
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