BBB Accredited Business since 09/12/2011
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A BBB Accredited Business since 09/12/2011
BBB has determined that Clay Cooley Suzuki meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that lowered Clay Cooley Suzuki's rating include:
- Length of time business has been operating.
Factors that raised Clay Cooley Suzuki's rating include:
- Complaint volume filed with BBB for business of this size.
- Response to 10 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
- BBB has sufficient background information on this business.
Customer Complaints SummaryRead complaint details
|Complaint Type||Total Closed Complaints|
|Advertising / Sales Issues||2|
|Guarantee / Warranty Issues||1|
|Problems with Product / Service||7|
|Billing / Collection Issues||0|
|Total Closed Complaints||10|
This company is in an industry that may require licensing, bonding or registration in order to lawfully do business. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
These agencies may include:Texas Department of Motor Vehicles
4000 Jackson Ave.
Type of Entity
Limited Liability Corporation
Contact InformationPrincipal: Mr. Clay Cooley (President)Customer Contact: Ed Hicks (Operations Mgr)Ms. Linda Groover
Auto Dealers - New Cars, Auto Services - Oil & Lube, Auto Repair & Service, Auto Dealers - Used Cars
Alternate Business NamesCooley Suzuki, LLC
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