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BBB Accredited Business since 11/11/2013

Caliber Collision Centers

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Phone: (469) 948-9500Fax: (972) 906-9108View Additional Phone Numbers401 E Corporate Drive, Suite 150, LewisvilleTX 75057-6449 Send email to Caliber Collision Centers

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BBB Accreditation

A BBB Accredited Business since 11/11/2013

BBB has determined that Caliber Collision Centers meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

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Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that affect the rating for Caliber Collision Centers include:

  • Length of time business has been operating.
  • Complaint volume filed with BBB for business of this size.
  • Response to 70 complaint(s) filed against business.
  • Resolution of complaint(s) filed against business.

Customer Complaints SummaryRead complaint details

70 complaints closed with BBB in last 3 years | 25 closed in last 12 months
Complaint TypeTotal Closed Complaints
Advertising / Sales Issues13
Billing / Collection Issues1
Delivery Issues3
Guarantee / Warranty Issues3
Problems with Product / Service50
Total Closed Complaints 70

Customer Reviews Summary Read customer reviews

4 Customer Reviews Customer Reviews on Caliber Collision Centers

Customer Experience Total Customer Reviews
Positive Experience 2
Neutral Experience 0
Negative Experience 2
Total Customer Reviews 4 Customer Reviews

Additional Information

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BBB file opened: 07/05/2007Business started: 11/01/1992
Type of Entity

Corporation

Incorporated: October 1997, TX

Contact Information
Principal: Mr. Greg Clark (Chief Marketing Officer)Customer Contact: Samantha Tung (Marketing Coordinato)Ms. Sandy O'Brien (Manager, Exec Svcs)
Business Category

Auto Body Repair & Painting, Auto Restoration, Auto Paint - Mobile, Auto Paintless Dent Repair

Products & Services

This company offers Auto Body Repair & Painting

Hours of Operation
Mon: 08:00 AM to 05:00 PMTue: 08:00 AM to 05:00 PMWed: 08:00 AM to 05:00 PMThu: 08:00 AM to 05:00 PMFri: 08:00 AM to 05:00 PM
Alternate Business Names
Caliber Collision - Dallas Love Field, Caliber Collision -- Plano, Caliber Collision - Bedford, Caliber Collision - Corinth, Caliber Collision - Dallas Galleria, Caliber Collision - Denton, Caliber Collision - Duncanville, Caliber Collision - Lewisville, Caliber Collision - Plano, Caliber Collision Centers, CALIBER BODYWORKS OF TEXAS, INC.

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.

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BBB Reporting Policy

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.