Sold me a vehicle in 2012 and to date I have not received a title in order to register the vehicle.
February 8, 2012 I saw a truck online for sale in Carrolton TX. I contacted the dealership and spoke with Mr. **** ******* He explained the vehicle and after seeing all the photos I liked it.
On February 15, 2012 I flew to Carrolton Texas to purchase the vehicle with the following description from **** AUTO SALES LLC.
2008 Ford Super Duty F-350 Crew Cab Diesel Lariat
VIN - 1FTWW33RX8EAXXXXX
The asking price was $27,964.00. The negotiated selling price was $27,000.00. Chase Bank approved my loan application. The sales manager, Mr. ****** *********** handled the transaction.
The down payment I provided was $12,000.00, leaving a balance of $15,000, financed through CHASE BANK.
**** AUTO provided a temporary registration with a temporary tag, valid until 04/14/2012, stating I would receive my registration via mail within 30 days from the lien-holder, Chase Bank. I took possession of the truck and left that same evening to drive back to California where I resided at that time.
After 30 days I called the dealership about the registration. They said they would speak with ******* ****** (of ****) about the registration and get back to me. Mrs. ****** called and said, "Be patient as the Texas DMV sometimes is delayed in handling these things. That's why we issued your tag for a 60 day period". She said if I had not received it by that time to give them a call and they would issue another temp tag if necessary.
It seemed reasonable to me. As the temp tag was about to expire and I wanted to register my truck I called the dealership to inquire. Mrs. ****** said I needed to contact my lien holder, but **** would provide another temp tag until the situation was resolved.
NOTE - The dealership continued to send temporary tags until September 2014. Two+ YEARS!
LIEN HOLDER - Chase Bank
In late February 2012 I began receiving statements from Chase Bank and began servicing my loan.
3/7/12 - made $6000.00 payment
I contacted my lien-holder Chase Bank regarding the title / registration. They told me they were working on obtaining it from the previous lien-holder and would get it to me as quick as they could. Throughout 2012 I made several inquiries of Chase Bank and received follow up letters for each call made to them. In all throughout 2012 I made the equivalent of $8,000.00 in payments, kept the vehicle serviced - Spent approximately $3,000.00 in maintenance. Fees:
Received a letter from Case Bank stating that my account was paid off in full!! Now I'm really confused because I had not made any such pay-off.
****** ********** (Sales manager **** AUTO) sold his personal vehicle to me through the dealership. The vehicle was financed through **** by him. He had an outstanding balance with **** but I have no financial deal with ****. The vehicle was financed for me through CHASE BANK. Mr. Reckendorf was supposed to provide my down payment to **** to satisfy his debt to them thereby releasing the title so it could get to my lien holder, CHASE. Apparently, some or all of this did not happen. The responsibility to obtain my registration in CHASE'S hands. Chase was putting pressure on **** AUTO to get the tile for their customer (me). Mr. **** *******, owner of **** and Mr. Reckendorf it seems had some issues with the deals made by Mr. Reckendorf within the dealership. Apparently, and without my knowledge or concurrence it was Mr. Handcock of **** AUTO who satisfied the debt to Chase Bank. In essence, Mr. ******* paid Chase out of the deal, and I can only assume this because CHASE was in contact with **** continuously regarding the Title. **** apparently still owns the title to my vehicle and is suing Mr. Reckendorf over some outstanding balance relating to the truck. I believe **** AUTO has since closed and filed bankruptcy 15 and that, per Mr. *********** **** has placed my vehicle on its "repossession" list.
As a consumer all I want is to own my vehicle!
Since **** is still in possession of the title,I would like **** to investigate this matter, contact CHASE BANK if necessary, then work with me to resolve issues relating to my vehicle. It is my opinion that those funds (plus interest accrued) that were paid to CHASE were done so in error as they never owned a receivable. I am thinking that the funds paid to Chase would or should satisfy any debt to **** and **** can then issue my title to me.
Sir, Madame, as previously stated, I am in a consumer "victim" position. I have no way to get this resolved without ****'s intervention. And I am in possession of a vehicle (legally from my position) that I can neither register nor drive. Everything I have done has been legal. I signed up for a $27K debt of which I have paid $20+K. I am confident, at least where my vehicle's inclusion and I are concerned, that we can together find a "best-fit" solution to this situation.
To date, I have had no conversations with anyone at **** because matters relating to this vehicle are under Mr. Reckendorf's name and **** won't discuss the matter with me. I do not have account or contact information. I simply want to register, own, and legally drive the truck I paid for.
I need them to work with me.
I am drafting a letter to **** which will be copied to the BBB of Texas referencing this case number.