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BBB Accredited Business since 03/21/2005
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Established in 1976, Heritage Auctions has over 700,000 registered online bidder-members, & offers a wide range of collectibles. Our staff of experts & additional service-oriented professionals help our customers develop the best collections possible.
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A BBB Accredited Business since 03/21/2005
BBB has determined that Heritage Auctions meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised Heritage Auctions' rating include:
- Length of time business has been operating.
- Complaint volume filed with BBB for business of this size.
- Response to 14 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
Customer Complaints SummaryRead complaint details
|Complaint Type||Total Closed Complaints|
|Advertising / Sales Issues||2|
|Billing / Collection Issues||2|
|Guarantee / Warranty Issues||1|
|Problems with Product / Service||9|
|Total Closed Complaints||14|
Customer Reviews Summary Read customer reviews
0 Customer Reviews Customer Reviews on Heritage Auctions
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0 Customer Reviews|
Licensing, Bonding or Registration
This company is in an industry that may require licensing, bonding or registration in order to lawfully do business. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
These agencies may include:Texas Department of Licensing & Regulation
PO Box 12157, Capitol Station
Austin, TX 78711
Contact InformationPrincipal: Mr. Paul Minshull (COO)Mr. Richard Brainard (General Counsel -Arb Contact)Mr. Steve Ivy (Co-Owner)Mr. Greg Rohan (President)
Auctioneers, Estate Liquidators, Collectibles, Art Galleries, Dealers & Consultants, Estates - Appraisals, Sales & Auctions
Products & Services
Buy or sell art & antiques, books, coins, comics, currency, entertainment & music, historical, jewelry, timepieces & luxury accessories, movie posters, natural history, sports, wine, trusts & estates, museum and institutional services, and more.
Refund and Exchange Policy
Please see our Terms and Conditions (http://www.ha.com/c/ref/terms-and-conditions.zx).