BBB Accredited Business since 05/13/2013
Markham Fine Jewelers, LP
Phone: (214) 705-9913Fax: (214) 705-6431
BBB Business Reviews may not be reproduced for sales or promotional purposes.
BBB began including the text of consumer complaints and business responses in BBB Business Reviews on 07/01/2013 for complaints filed on 01/01/2013 and thereafter. This includes all complaints that meet our reporting guidelines and that are filed electronically. We also report on the resolution of the complaint, as determined by BBB.
Customer Complaints Summary
|Complaint Type||Total Closed Complaints|
|Problems with Product / Service||2|
|Advertising / Sales Issues||0|
|Billing / Collection Issues||0|
|Guarantee / Warranty Issues||0|
|Total Closed Complaints||2|
Complaint Breakdown by ResolutionAbout Complaint Details
|11/23/2011||Problems with Product / Service|
|05/07/2013||Problems with Product / Service | Read Complaint Details|
Complaint Category: None of the Above - Refund or Exchange Complaint Issue
Complaint: I was not allowed to return a new unworn watch 4 days after purchase.
Business' Initial Response
Complaint Resolution: BBB determined that while the company addressed the complaint issues, the complainant was dissatisfied and the matter was outside BBB Rules of Arbitration.
Appraisal - Jewelry, Jewelry Designers, Diamond Buyers, Watches - Service & Repair, Jewelry Repair, Watches - Dealers, Watch Bands, Jewelers - Retail, Gold, Silver & Platinum Dealers, Diamonds, Diamond Setters