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BBB Accredited Business since 02/20/2012

Callahan's Appliance, Inc.

(972) 984-1313626 S Dallas Pkwy, ProsperTX 75078-8127 Send email to Callahan's Appliance, Inc.

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Description

Appliance repairs on most major brands, we provide In Home service on Refrigerators, freezers, washers, dryers, dishwashers, stoves, cook tops, wall ovens, garbage disposers, ice machines and wall air conditioners.We also sell parts and appliances.

BBB Accreditation

A BBB Accredited Business since 02/20/2012

BBB has determined that Callahan's Appliance, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised Callahan's Appliance, Inc.'s rating include:

  • Length of time business has been operating.
  • Complaint volume filed with BBB for business of this size.
  • Response to 11 complaint(s) filed against business.
  • Resolution of complaint(s) filed against business.

Customer Complaints SummaryRead complaint details

11 complaints closed with BBB in last 3 years | 1 closed in last 12 months
Complaint TypeTotal Closed Complaints
Billing / Collection Issues2
Problems with Product / Service9
Advertising / Sales Issues0
Delivery Issues0
Guarantee / Warranty Issues0
Total Closed Complaints 11

Additional Information

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BBB file opened: 09/18/2007Business started: 01/01/2002Business started locally: 08/01/2007
Licensing, Bonding or Registration

This company is in an industry that may require licensing, bonding or registration in order to lawfully do business. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Texas Department of Licensing & Regulation
PO Box 12157, Capitol Station
Austin, TX78711
(800) 803-9202
http://www.license.state.tx.us

Contact Information
Principal: Mr. Mike Callahan (Owner)
Business Category

Appliances - Major - Service & Repair, Washing Machines & Dryers - Service & Repair, Dishwashing Machines - Service & Repair, Appliances - Small - Service & Repair, Refrigerators & Freezers - Service & Repair, Ranges & Ovens - Service & Repair

Products & Services

We are Haier, Electrolux, Frigidaire, Daewoo, authorized service. We can also repair just about any brand out of warranty.

Hours of Operation
Mon: 08:00 AM to 04:00 PMTue: 08:00 AM to 04:00 PMWed: 08:00 AM to 04:00 PMThu: 08:00 AM to 04:00 PMFri: 08:00 AM to 04:00 PMSat: 09:00 AM to 12:00 PM
Refund and Exchange Policy

Callahan's warranties all work performed for 90 days. Parts warranties are based on the manufacturer warranty. Extended warranties are available.

Service Area

North Dallas and surrounding areas.

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.

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What is a BBB Business Review?

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BBB Reporting Policy

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.