BBB Business Review

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BBB Accredited Business since 02/05/2007

UMoveFree

Phone: (214) 513-1728Fax: (866) 220-36311304 W Walnut Hill Ln Ste 320, IrvingTX 75038-3007 Send email to UMoveFree

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Description

UMoveFree is a free apartment finding service helping renters throughout the Dallas / Fort Worth, Greater Houston, Greater San Antonio and Greater Austin areas. Renters can search thousands of apartments on our website at no cost.

BBB Accreditation

A BBB Accredited Business since 02/05/2007

BBB has determined that UMoveFree meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised UMoveFree's rating include:

  • Length of time business has been operating.
  • Complaint volume filed with BBB for business of this size.
  • Response to 13 complaint(s) filed against business.
  • Resolution of complaint(s) filed against business.

Customer Complaints SummaryRead complaint details

13 complaints closed with BBB in last 3 years | 1 closed in last 12 months
Complaint TypeTotal Closed Complaints
Advertising / Sales Issues1
Guarantee / Warranty Issues2
Problems with Product / Service10
Billing / Collection Issues0
Delivery Issues0
Total Closed Complaints 13

Customer Reviews Summary Read customer reviews

3 Customer Reviews Customer Reviews on UMoveFree

Customer Experience Total Customer Reviews
Positive Experience 3
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 3 Customer Reviews

Additional Information

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BBB file opened: 10/16/2002Business started: 05/31/2002New Owner Date: 11/29/2006
Licensing, Bonding or Registration

This company is in an industry that may require licensing, bonding or registration in order to lawfully do business. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Texas Real Estate Commission
P.O. Box 12188
Austin, TX 78711
(512) 936-3000
http://www.trec.state.tx.us

Type of Entity

Limited Liability Corporation

Contact Information
Principal: Mr. Nick Barber (CEO)Customer Contact: Ms. Brandy Fossett (Customer Service)
Business Category

Apartments, Real Estate Rental Service, Real Estate Agents, Apartment Sharing Service, Apartment Finding & Rental Service

Products & Services

Apartment Locating, Apartment Finding, Online Apartment Search, Free Move or Rebate

Hours of Operation
Mon: 07:30 AM to 08:00 PMTue: 07:30 AM to 08:00 PMWed: 07:30 AM to 08:00 PMThu: 07:30 AM to 08:00 PMFri: 07:30 AM to 08:00 PMSat: 10:00 AM to 06:00 PMSun: 11:00 AM to 06:00 PM
Service Area

Dallas, Fort Worth, Houston, Austin and San Antonio

Alternate Business Names
Sigma Relocation Group, LLC., UMoveFree Apartment Locators, UMoveFree.com

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.

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What is a BBB Business Review?

We offer free reviews on businesses that include background, licensing, consumer experience and other information such as governmental actions that is known to BBB. These reviews are provided for businesses that are BBB accredited and also for businesses that are not BBB accredited.

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BBB Reporting Policy

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.