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BBB Accredited Business since 02/05/2007
Phone: (214) 513-1728Fax: (866) 220-36311304 W Walnut Hill Ln Ste 320, Irving, TX 75038-3007 Send email to UMoveFree
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UMoveFree is a free apartment finding service helping renters throughout the Dallas / Fort Worth, Greater Houston, Greater San Antonio and Greater Austin areas. Renters can search thousands of apartments on our website at no cost.
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A BBB Accredited Business since 02/05/2007
BBB has determined that UMoveFree meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised UMoveFree's rating include:
- Length of time business has been operating.
- Complaint volume filed with BBB for business of this size.
- Response to 13 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
Customer Complaints SummaryRead complaint details
|Complaint Type||Total Closed Complaints|
|Advertising / Sales Issues||1|
|Guarantee / Warranty Issues||2|
|Problems with Product / Service||10|
|Billing / Collection Issues||0|
|Total Closed Complaints||13|
Customer Reviews Summary Read customer reviews
3 Customer Reviews Customer Reviews on UMoveFree
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||3 Customer Reviews|
Licensing, Bonding or Registration
This company is in an industry that may require licensing, bonding or registration in order to lawfully do business. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
These agencies may include:Texas Real Estate Commission
P.O. Box 12188
Austin, TX 78711
Type of Entity
Limited Liability Corporation
Contact InformationPrincipal: Mr. Nick Barber (CEO)Customer Contact: Ms. Brandy Fossett (Customer Service)
Apartments, Real Estate Rental Service, Real Estate Agents, Apartment Sharing Service, Apartment Finding & Rental Service
Products & Services
Apartment Locating, Apartment Finding, Online Apartment Search, Free Move or Rebate
Hours of OperationMon: 07:30 AM to 08:00 PMTue: 07:30 AM to 08:00 PMWed: 07:30 AM to 08:00 PMThu: 07:30 AM to 08:00 PMFri: 07:30 AM to 08:00 PMSat: 10:00 AM to 06:00 PMSun: 11:00 AM to 06:00 PM
Dallas, Fort Worth, Houston, Austin and San Antonio