BBB Logo

Better Business Bureau ®
Start With Trust®
In Dallas and Northeast Texas

BBB Business Review

What is a BBB Business Review?

BBB Accredited Business since 08/13/2012

Art Electric & HVAC, Inc.

Find a Location

Phone: (214) 316-5944Fax: (214) 628-0090View Additional Phone Numbers3842 Pinebluff Ln, RockwallTX 75032-9211 Send email to Art Electric & HVAC, Inc.

BBB Business Reviews may not be reproduced for sales or promotional purposes.


Electrical contractor, Air conditioning & Heating contractor and Insulation & Ventilation products for residental attics. We carry radiant barrier and thermostatic roof vents. We offer electrical provider with low rates and 100% wind power.

BBB Accreditation

A BBB Accredited Business since 08/13/2012

BBB has determined that Art Electric & HVAC, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Factors that raised Art Electric & HVAC, Inc.'s rating include:

  • Length of time business has been operating.
  • Complaint volume filed with BBB for business of this size.
  • Response to 1 complaint(s) filed against business.
  • Resolution of complaint(s) filed against business.
  • BBB has sufficient background information on this business.

Customer Complaints Summary

1 complaint closed with BBB in last 3 years | 0 closed in last 12 months
Complaint TypeTotal Closed Complaints
Problems with Product / Service1
Advertising / Sales Issues0
Billing / Collection Issues0
Delivery Issues0
Guarantee / Warranty Issues0
Total Closed Complaints 1

Additional Information

BBB file opened: 10/08/2007Business started: 01/01/1996

This company is in an industry that may require licensing, bonding or registration in order to lawfully do business. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Texas Department of Licensing & Regulation
PO Box 12157, Capitol Station
Austin, TX78711
(800) 803-9202

Type of Entity


Incorporated: February 2010, TX

Contact Information
Principal: Mr. Art Pond (CEO)
Business Category

Air Conditioning Contractors & Systems, Solar Energy Equipment & Systems Supplies & Parts, Solar Energy Products Service & Repair, Solar Energy Equipment & Systems Dealers, Insulation Contractors Equipment & Supplies, Heating Equipment & Systems Cleaning & Repair, Air Conditioning Systems - Cleaning, Air Conditioning Repair, Energy Conservation Products & Services, Insulation Materials, Radiant Barrier Contractor, Air Conditioning & Heating Contractors - Commercial, Heating & Air Conditioning, Contractor - Insulation, Heating Contractors, Electricians

Products & Services

Our company offers residental & commercial emergency services and new equipment installation services to the Dallas metroplex. We offer energy conservation products, high efficiency HVAC systems. Our goal is for your investment into your home to pay you.

Hours of Operation
Mon: 07:00 AM to 10:00 PMTue: 07:00 AM to 10:00 PMWed: 07:00 AM to 10:00 PMThu: 07:00 AM to 10:00 PMFri: 07:00 AM to 10:00 PMSat: 09:00 AM to 06:00 PMSun: 01:00 PM to 06:00 PM
Refund and Exchange Policy

We offer 10 years parts & labor warranties on new equipment. All repairs have 1 year parts & labor warranties.

Service Area

Dallas, Collin, Rockwal, Hunt and Kaufman counties.

Alternate Business Names
Art's Service Group
Industry Tips
Air Conditioning Service and Maintenance
Dont Get Burned by Furnace Fraud
Fall Inspections Make for Warmer Winters
Heating Your Home
Safety Considerations When Using Kerosene Heaters

What is a BBB Business Review?

We offer free reviews on businesses that include background, licensing, consumer experience and other information such as governmental actions that is known to BBB. These reviews are provided for businesses that are BBB accredited and also for businesses that are not BBB accredited.


BBB Reporting Policy

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.