BBB Accredited Business since 07/10/2012
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A BBB Accredited Business since 07/10/2012
BBB has determined that 1st Class Heat & Air, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised 1st Class Heat & Air, Inc.'s rating include:
- Length of time business has been operating.
- Complaint volume filed with BBB for business of this size.
- Response to 6 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
Customer Complaints SummaryRead complaint details
|Complaint Type||Total Closed Complaints|
|Billing / Collection Issues||1|
|Problems with Product / Service||5|
|Advertising / Sales Issues||0|
|Guarantee / Warranty Issues||0|
|Total Closed Complaints||6|
Customer Reviews Summary Read customer reviews
3 Customer Reviews Customer Reviews on 1st Class Heat & Air, Inc.
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||3 Customer Reviews|
Licensing, Bonding or Registration
This company is in an industry that may require licensing, bonding or registration in order to lawfully do business. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
These agencies may include:Texas Department of Licensing & Regulation
PO Box 12157, Capitol Station
Austin, TX 78711
Type of Entity
Incorporated: May 2008, TX
Contact InformationPrincipal: Mr. Randy Lazenby (Owner)
Air Conditioning Contractors & Systems, Air Conditioning Systems - Cleaning, Air Conditioning Repair, Air Conditioning & Heating Contractors - Commercial, Air Conditioning & Heating Contractors - Residential, Heating & Air Conditioning, Heating Contractors