BBB Business Review

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BBB Accredited Business since 03/19/2007

The White Room - Birmingham

Phone: (205) 970-6767Fax: (205) 970-67652415 Canterbury Rd, Mountain BrkAL 35223-2309



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Description

The White Room is one of the area's premier bridal boutique, presenting an exquisite collection of designer wedding gowns, headpieces, veils, shoes, accessories as well as Mother of the Bride/Groom dresses. Tuesday-Saturday from 10:00 - 6:00 By Appointment.

BBB Accreditation

A BBB Accredited Business since 03/19/2007

BBB has determined that The White Room - Birmingham meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised The White Room - Birmingham's rating include:

  • Length of time business has been operating.
  • No complaints filed with BBB.

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint TypeTotal Closed Complaints
Advertising / Sales Issues0
Billing / Collection Issues0
Problems with Product / Service0
Delivery Issues0
Guarantee / Warranty Issues0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews Customer Reviews on The White Room - Birmingham

Customer Experience Total Customer Reviews
Positive Experience
Neutral Experience
Negative Experience
Total Customer Reviews 0 Customer Reviews

Additional Information

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BBB file opened: 10/09/2006Business started: 01/01/2005
Type of Entity

Sole Proprietor

Contact Information
Principal: Ms. Carolyn Kelley (President)
Business Category

Wedding Supplies & Services, Formal Wear

Products & Services

An Upscale Bridal Salon located in Birmingham, Alabama offering romantic, classic, modern and traditional styles from the nations top designers: Anne Barge, Jim Hjelm, Judd Waddell, Lea Ann Belter, Reem Acra,Tara Keely, Ulla Maija and Watters.

Refund and Exchange Policy

Due to the special order nature of the bridal industry, all sales are FINAL. Deposits and payments are non-refundable and non-transferable. The White Room requires a deposit of fifty percent (50%) of the total cost of your gown at the time you place your order. The balance is due (5) five business days following the day you are notified that your gown has arrived at The White Room.

Alternate Business Names
The White Room Bridal Salon

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.

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What is a BBB Business Review?

We offer free reviews on businesses that include background, licensing, consumer experience and other information such as governmental actions that is known to BBB. These reviews are provided for businesses that are BBB accredited and also for businesses that are not BBB accredited.

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BBB Reporting Policy

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.