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          Find a Location

          Apex Roofing & Restoration, LLC has 23 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Country
            Please enter a valid location.

            Business ProfileforApex Roofing & Restoration, LLC

            Roofing Contractors
            HeadquartersMulti Location Business
            The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

            At-a-glance

            Customer Reviews

            4.3/5stars

            Average of 296 Customer Reviews

            Customer Complaints

            130 complaints closed in last 3 years

            22 complaints closed in last 12 months

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Business Details

            This is a multi-location business.

            Find a Location

            Apex Roofing & Restoration, LLC has 23 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Country
              Please enter a valid location.
              BBB File Opened:
              4/26/2011
              Years in Business:
              23
              Business Started:
              1/1/2001
              Business Started Locally:
              4/27/2010
              Business Incorporated:
              1/1/2010
              Licensing Information:
              This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
              BBB records show a license number of 24005 for this business, issued by Alabama Home Builders Licensure Board

              These agencies may include:

              Alabama Home Builders Licensure Board

              445 Herron St

              Montgomery AL 36104

              (334) 242-2230

              https://hblb.state.al.us

              BBB records show a license number of 53589 for this business, issued by Alabama Licensing Board for General Contractors

              These agencies may include:

              Alabama Licensing Board for General Contractors

              2525 Fairlane Dr

              Montgomery AL 36116

              (334) 272-5030

              https://genconbd.alabama.gov

              Type of Entity:
              Corporation
              Business Management
              • Mr. Grant Rockett Sr., Owner
              • Ms. Keli Haas, Customer Service Manager
              Contact Information

              Principal

              • Mr. Grant Rockett Sr., Owner

              Customer Contact

              • Mr. Grant Rockett Sr., Owner
              • Ms. Keli Haas, Customer Service Manager
              Additional Contact Information

              Fax Numbers

              • (205) 685-0049
                Primary Fax

              Phone Numbers

              Industry Tip

              BBB Tip: Hire a trusted roofing contractor to repair, replace roof

              Customer Complaints

              130 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              10/31/2023

              Complaint Type:
              Problems with Product/Service
              Status:
              Answered
              10/30/2023 APEX roofing stated over multiple accounts that the ******** posts WERE to be replaced. They confirmed this with my attorney (************) before the home owners insurance cut the check. Now they are stating that this was never said. I need them to finish the job as promised.
              Read More

              Customer Reviews

              296 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Doug W

              02/10/2024

              I have many complaints with what I consider deceptive business practices 1. ************ specifically prohibits solicitation. They were going through the neighborhood knocking doors and offering free roofing estimates 2. After a quick inspection they said that we could get a new roof without any out of pocket expenses. We were led to believe that we would get a new roof quickly. We signed the contract at which time they disclosed we would be responsible for a deductible 3. We did not receive an estimate until a couple of months after signing the contract 4. Because the process was not as cut and dry as we were lead to believe, it took more than one year to resolve and our out of pocket would have been an additional $4000; that is Above our deductible 5. We cancelled with them because of the excessive cost and our bad experience. They had a cancellation fee in our contract of 15% of any amount received from the insurance company, and all they did was a quick inspection and prepared an estimate for the insurance company a month after we signed the contract 6. We were able to find another roofer with less out of pocket even after paying Apexs cancellation fee and our attorneys fee.

              Local BBB

              BBB Serving Central & South Alabama

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