BBB Business Review

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BBB Accredited Business since 07/23/2001

Durante Home Exteriors

Phone: (205) 956-4110Fax: (205) 956-4112View Additional Phone Numbers2512 Commerce Sq W, IrondaleAL 35210-1547 Send email to Durante Home Exteriors

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Description

No doubt about it, Durante Home Exteriors will treat you like you're part of the family. We offer outrageously great customer service, iron-clad warranties on all of our products, and you will deal with real LIVE people who are eager to serve YOU.

BBB Accreditation

A BBB Accredited Business since 07/23/2001

BBB has determined that Durante Home Exteriors meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised Durante Home Exteriors' rating include:

  • Length of time business has been operating.
  • Complaint volume filed with BBB for business of this size.
  • Response to 1 complaint(s) filed against business.
  • Resolution of complaint(s) filed against business.

Customer Complaints Summary

1 complaint closed with BBB in last 3 years | 0 closed in last 12 months
Complaint TypeTotal Closed Complaints
Advertising / Sales Issues1
Billing / Collection Issues0
Problems with Product / Service0
Delivery Issues0
Guarantee / Warranty Issues0
Total Closed Complaints 1

Customer Reviews Summary Read customer reviews

1 Customer Review Customer Reviews on Durante Home Exteriors

Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 1
Total Customer Reviews 1 Customer Review

Additional Information

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BBB file opened: 07/15/2001Business started: 06/01/2001Business started locally: 04/01/2002
Licensing, Bonding or Registration

This company is in an industry that may require licensing, bonding or registration in order to lawfully do business. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Alabama Home Builders Licensure Board
445 Herron Street
Montgomery, AL 36130-3605
(334) 242-2230
http://www.hblb.state.al.us

BBB records show a license number of 15198 for this company, issued by Alabama Home Builders Licensure Board. Their web address is http://www.hblb.state.al.us. The expiration date of this license is 12/31/2015.

Type: State of Alabama

Type of Entity

Corporation

Incorporated: April 2002, AL

Business Management
Principal: Mr. Jason Durante (President & Owner)
Contact Information
Customer Contact: Mr. Daniel Gallegly (Marketing Director)
Business Category

Home Improvements, Window Replacement, Windows, Windows & Doors - Installation & Service, Windows - Installation & Service, Exterior Structures - Gazebos, Arbors, Pergolas, Sunroom Construction, Construction & Remodeling Services, Siding Contractors, Deck Builder, Patio & Deck Builders, Contractors - General

Products & Services

This company offers home improvement services including sale and installation of windows, siding, sunrooms and doors.

Hours of Operation
Mon: 08:30 AM to 07:00 PMTue: 08:30 AM to 07:00 PMWed: 08:30 AM to 07:00 PMThu: 08:30 AM to 07:00 PMFri: 08:30 AM to 06:00 PMSat: 09:00 AM to 02:00 PM
Service Area

All of Central Alabama.

Alternate Business Names
Durante Companies, Inc., Durante Windows & Siding
BBB Program Participation
This company has agreed to use special procedures including arbitration, if necessary, to resolve disputes through their participation in the following programs: BBB Identification, BBBOnLine.
Industry Tips
Home Remodeling Contractors

Customer Review Rating plus BBB Rating Summary

Durante Home Exteriors has received 3.68 out of 5 stars based on 1 Customer Review and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.

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What is a BBB Business Review?

We offer free reviews on businesses that include background, licensing, consumer experience and other information such as governmental actions that is known to BBB. These reviews are provided for businesses that are BBB accredited and also for businesses that are not BBB accredited.

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BBB Reporting Policy

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.