BBB Business Review

What is a BBB Business Review?

This Business is not BBB Accredited

Rusert Custom Homes

Phone: (205) 822-8131Fax: (205) 978-00044120 Sicard Hollow Rd, Vestavia HlsAL 35242-5602 Send email to Rusert Custom Homeshttp://www.ruserthomes.com

BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description

Rusert Custom Homes is a premier Alabama building firm specializing in exquisite custom-built luxury homes. We are committed to excellence that extends to every intricate detail. We reach the top of our industry to build homes of enduing value.

BBB Accreditation

Rusert Custom Homes is not BBB Accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that lowered Rusert Custom Homes' rating include:

  • Failure to respond to 2 complaints filed against business.

Factors that raised Rusert Custom Homes' rating include:

  • Length of time business has been operating.
  • Complaint volume filed with BBB for business of this size.

Customer Complaints Summary

2 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint TypeTotal Closed Complaints
Guarantee / Warranty Issues1
Problems with Product / Service1
Advertising / Sales Issues0
Billing / Collection Issues0
Delivery Issues0
Total Closed Complaints 2

Customer Reviews Summary Read customer reviews

0 Customer Reviews Customer Reviews on Rusert Custom Homes

Customer Experience Total Customer Reviews
Positive Experience
Neutral Experience
Negative Experience
Total Customer Reviews 0 Customer Reviews

Additional Information

top
BBB file opened: 01/04/2005Business started: 01/01/2002Business started locally: 03/01/2004
Licensing, Bonding or Registration

This company is in an industry that may require licensing, bonding or registration in order to lawfully do business. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Alabama Home Builders Licensure Board
445 Herron Street
Montgomery, AL 36130-3605
(334) 242-2230
http://www.hblb.state.al.us

BBB records show a license number of 20141 for this company, issued by Alabama Home Builders Licensure Board. Their web address is http://www.hblb.state.al.us. The expiration date of this license is 12/31/2013.

Type: State of Alabama

Type of Entity

Corporation

Incorporated: March 2004, AL

Business Management
Principal: Mr. Jeff Rusert (Owner)
Business Category

Home Builders, Home Design & Planning, Construction & Remodeling Services, Contractors - General, Building Construction Consultants

Products & Services

Rusert Homes is dedicated to providing the best service as well as top quality products while keeping inline with your budget.

Hours of Operation
Mon: 08:00 AM to 05:00 PMTue: 08:00 AM to 05:00 PMWed: 08:00 AM to 05:00 PMThu: 08:00 AM to 05:00 PMFri: 08:00 AM to 05:00 PM
Refund and Exchange Policy

Rusert Custom Homes has a dedicated Warranty Department that is 2nd to none.

Service Area

Birmingham & Surrounding Areas

Alternate Business Names
Rusert Homes, LLC
Industry Tips
Home Remodeling Contractors

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.

X

What is a BBB Business Review?

We offer free reviews on businesses that include background, licensing, consumer experience and other information such as governmental actions that is known to BBB. These reviews are provided for businesses that are BBB accredited and also for businesses that are not BBB accredited.

X

BBB Reporting Policy

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.