This Business is not BBB Accredited
Rusert Custom Homes
Phone: (205) 822-8131Fax: (205) 978-00044120 Sicard Hollow Rd, Vestavia Hls, AL 35242-5602 Send email to Rusert Custom Homes
BBB Business Reviews may not be reproduced for sales or promotional purposes.
Rusert Custom Homes is a premier Alabama building firm specializing in exquisite custom-built luxury homes. We are committed to excellence that extends to every intricate detail. We reach the top of our industry to build homes of enduing value.
Rusert Custom Homes is not BBB Accredited.
Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that lowered Rusert Custom Homes' rating include:
- Failure to respond to 2 complaints filed against business.
Factors that raised Rusert Custom Homes' rating include:
- Length of time business has been operating.
- Complaint volume filed with BBB for business of this size.
Customer Complaints SummaryRead complaint details
|Complaint Type||Total Closed Complaints|
|Guarantee / Warranty Issues||1|
|Problems with Product / Service||1|
|Advertising / Sales Issues||0|
|Billing / Collection Issues||0|
|Total Closed Complaints||2|
Customer Reviews Summary Read customer reviews
0 Customer Reviews Customer Reviews on Rusert Custom Homes
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0 Customer Reviews|
Licensing, Bonding or Registration
This company is in an industry that may require licensing, bonding or registration in order to lawfully do business. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
These agencies may include:Alabama Home Builders Licensure Board
445 Herron Street
BBB records show a license number of 20141 for this company, issued by Alabama Home Builders Licensure Board. Their web address is http://www.hblb.state.al.us. The expiration date of this license is 12/31/2013.Type: State of Alabama
Type of Entity
Incorporated: March 2004, AL
Business ManagementPrincipal: Mr. Jeff Rusert (Owner)
Home Builders, Home Design & Planning, Construction & Remodeling Services, Contractors - General, Building Construction Consultants
Products & Services
Rusert Homes is dedicated to providing the best service as well as top quality products while keeping inline with your budget.
Hours of OperationMon: 08:00 AM to 05:00 PMTue: 08:00 AM to 05:00 PMWed: 08:00 AM to 05:00 PMThu: 08:00 AM to 05:00 PMFri: 08:00 AM to 05:00 PM
Refund and Exchange Policy
Rusert Custom Homes has a dedicated Warranty Department that is 2nd to none.
Birmingham & Surrounding Areas