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          Barrett Heating and Cooling, LLC has 1 locations, listed below.

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            Business ProfileBarrett Heating and Cooling, LLC

            Heating and Air Conditioning
            BBB accredited business

            Contact Information

            5406 Coosada Parkway

            Elmore, AL 36025

            Get Directions
            Visit Website
            (334) 365-2011

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            Customer Reviews

            1/5

            Average of 1 Customer Reviews

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            Customer Complaints

            This business has 0 complaints

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            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 8/17/2016

            Years in Business: 45

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Products & Services

            Based on data provided, this company sales, installs, repairs and offers maintenance for residential and commercial heating and air conditioning services.

            Business Details

            Location of This Business
            5406 Coosada Parkway, Elmore, AL 36025
            BBB File Opened:
            5/17/1999
            Years in Business:
            45
            Business Started:
            11/1/1978
            Business Started Locally:
            11/1/1978
            Business Incorporated:
            12/18/2015
            Accredited Since:
            8/17/2016
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            BBB records show a license number of 83660 for this business, issued by State of Alabama Board of Heating, Air Conditioning and Refrigeration Contractors

            These agencies may include:

            State of Alabama Board of Heating, Air Conditioning and Refrigeration Contractors

            100 N Union St, Suite 986

            Montgomery AL 36104

            (334) 242-5550

            https://hacr.alabama.gov

            BBB records show a license number of 15221 for this business, issued by State of Alabama Board of Heating, Air Conditioning and Refrigeration Contractors

            These agencies may include:

            State of Alabama Board of Heating, Air Conditioning and Refrigeration Contractors

            100 N Union St, Suite 986

            Montgomery AL 36104

            (334) 242-5550

            https://hacr.alabama.gov

            Type of Entity:
            Limited Liability Company (LLC)
            Alternate Business Name
            • Barrett Heating & A/C Co.
            Business Management
            • Ms. Jeanette McDonald, Office Manager
            • Mr. Brandon Barrett, Owner
            Contact Information

            Principal

            • Mr. Brandon Barrett, Owner

            Customer Contact

            • Ms. Jeanette McDonald, Office Manager
            • Mr. Brandon Barrett, Owner
            Additional Contact Information

            Fax Numbers

            • (334) 285-3682
              Primary Fax

            Phone Numbers

            Read More Business Details and See Alerts

            Industry Tip

            BBB Tip: Buying and servicing your heating and air conditioning (HVAC) systems

            Customer Complaints

            0 Customer Complaints

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            Customer Reviews

            1 Customer Reviews

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            Most Recent Customer Review

            Alisha M

            07/21/2023

            Young man came out this past Sunday. He was in the house about 5 minutes, took a picture of the squirrel cage and told my husband that the welds had came off. He then asked if my husband could weld, then told him it looks like you could add a couple tack welds to hold it. Or you could even use *************. Informed us that it is easy to take everything apart, said to take a picture of all the wires and the squirrel cage is on rollers. Then said the parts house cost $500 to open on a Sunday and they open up Monday at 7:30am. He said he would call first thing. At 9am I called to check the status. The reception said she would find out and call back, 10am she calls back with the cost of $425. I then tell her a little of what happened Sunday for her to tell me sorry. Since the tech that the company sent out decided to not help, my husband and I took the squirrel cage out ourselves. We found a website that sells the squirrel cage for $80. The tech also informed us that because the unit is so old they may not sell the squirrel cage. It was manufactured in ****. Tells us we may have to replace the entire unit. Cost of $10,000

            Barrett Heating and Cooling, LLC Response

            07/22/2023

            Yes, we did go out to the residence on a Sunday to try and help the customer. The tech did find that the problem was the blower wheel, and explained to the customer that it would be a part that he would have to check with the supplier on when they open the next morning. The office did check and as soon as we heard back from the supplier we did give them the price of $425 installed. As far as the price that found it for, we cant and wont  search the internet for the lowest possible price, as we deal with the correct suppliers everyday. They wanted to hear nothing of this and the tech did say that the only other option would be to try to correct the problem on your own. They did not want to pay for anything. The customer did ask what if the part cant be found because of the age, what would a new system cost and he explained that Id depended on the efficiency rating and could be upward of $10,000. If feel like we did what we were ask to do, but the customer was looking for something that we couldnt provide for no cost. 

            Local BBB

            BBB Serving Central & South Alabama

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