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BBB Accredited Business since 09/15/2014

Adorable Gift Baskets, LLC

(800) 745-195782 Plantation Pointe # 238, FairhopeAL 36532-2962 Send email to Adorable Gift Baskets, LLC

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Description

Offering gift basket delivery including holiday gift baskets, Christmas gift baskets and all occasion gift baskets for delivery with satisfaction guaranteed.

BBB Accreditation

A BBB Accredited Business since 09/15/2014

BBB has determined that Adorable Gift Baskets, LLC meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised Adorable Gift Baskets, LLC's rating include:

  • Length of time business has been operating.
  • No complaints filed with BBB.

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint TypeTotal Closed Complaints
Advertising / Sales Issues0
Billing / Collection Issues0
Problems with Product / Service0
Delivery Issues0
Guarantee / Warranty Issues0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews Customer Reviews on Adorable Gift Baskets, LLC

Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0 Customer Reviews

Additional Information

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BBB file opened: 07/24/2008Business started: 10/11/2000
Type of Entity

Limited Liability Corporation

Business Management
Principal: Ms. Bonnie Barbour (President)
Business Category

Gift Baskets & Parcels, Florists - Retail, Gourmet Corporate Gifts, Internet Shopping

Products & Services

We deliver Christmas gift baskets including gourmet food baskets, fruit baskets and a wide assortment of unique gift baskets for the holidays and just about every occasion imaginable through our safe, secure online gift basket website.

Refund and Exchange Policy

Adorable Gift Baskets stands behind our gifts and gift baskets. Your complete satisfaction is our goal and will do all, within reason, to resolve customer satisfaction issues in a timely manner. Any discrepancy must be reported by EMAIL with a detailed explanation (please do not leave voice messages) within five (5) business of receipt of goods.

Adorable Gift Baskets will replace or credit any part of a gift arrangement deemed to be damaged or defective, however we will not issue credit where subjective matters of taste, style or retail value are involved. Originating shipping cost and handling fees are non refundable and customer pays for return shipping. Returns are also subject to a 20% merchandise restocking fee. Returned gift baskets must arrive in original unopened packaging, not damaged or missing products and must include the original packing slip or a copy.

We cannot accept returns of gift baskets containing certain items such as cheesecake, fruit and food products.

Any item that is returned more than 10 business days after delivery.

Any gift basket that has been opened (taken out of its plastic wrap).

Adorable Gift Baskets will not refund or replace orders submitted with incorrect or incomplete shipping information or gifts shipped or delivered to hospitals or hotels. Claims for orders returned or misrouted due to incorrect recipient shipping information submitted such as name, address, zip code or telephone will not be honored. It is the sender's responsibility to provide accurate shipping information when placing an order. Further, Adorable Gift Baskets will charge for any return shipping, address correction, package forwarding, reshipping and call tag charges.

Arrival times: Adorable Gift Baskets does not guarantee times or dates of arrival of any gift regardless of the shipping option selected at checkout, shipments to remote delivery areas or honor claims for alleged late gift delivery.

Adorable Gift Baskets reserves the right, when necessary, to substitute items of equal or better value depending upon availability and season. Due to the unfortunately melting point of chocolate substitutions for chocolate items are made May - October.

Please note refunds will only be issued to the billing name and address, not the recipient.

Service Area

Nationwide Delivery - USA Delivery since 2000

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.

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We offer free reviews on businesses that include background, licensing, consumer experience and other information such as governmental actions that is known to BBB. These reviews are provided for businesses that are BBB accredited and also for businesses that are not BBB accredited.

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BBB Reporting Policy

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.