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Consumer Complaints

This Business is not BBB Accredited

Alabama Power Company

Phone: (205) 257-1000Fax: (205) 226-1988

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Customer Complaints Summary

6 complaints closed with BBB in last 3 years | 1 closed in last 12 months
Complaint TypeTotal Closed Complaints
Advertising / Sales Issues12
Billing / Collection Issues6
Guarantee / Warranty Issues6
Problems with Product / Service14
Delivery Issues0
Total Closed Complaints6

Complaint Breakdown by Resolution

Complaint Resolution Log (6)
09/05/2014Advertising / Sales Issues
12/27/2013Advertising / Sales Issues
09/12/2013Guarantee / Warranty Issues
09/03/2013Problems with Product / Service
06/11/2013Problems with Product / Service
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05/26/2015Advertising / Sales Issues
04/23/2015Billing / Collection Issues
03/17/2015Problems with Product / Service
03/16/2015Problems with Product / Service
03/11/2015Billing / Collection Issues
Page 1 of 7

Industry Comparison| Chart

Electric Companies, Appliances - Major - Parts & Supplies

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BBB Reporting Policy

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.