Business ProfileforAvadian Credit Union

I received my ** state refund of $2074. It was a paper check as GA has a rule that if it is the first time you file taxes in the state of **, they must send a paper check. My family and I moved from AL last year (2023) to GA so that is why we received the paper check fr the state of GA. I deposited the check via Mobile Deposit on 3/22 and a hold for $1074 was placed on the check. There is nothing on their website stating why holds are placed on checks and no communication was sent to me detailing when the hold would come off. We had recurring bills that had been set up for payment due to expecting access to the full amount of the state refund. I called Avadian on 3/25( Monday) and ******* told me that a 5 day hold had been placed on the check and she didnt know why this occurred. She didnt offer to remove the hold sooner or state if it was even possible. Now the pending payments are on my account and I would have enough to cover if they werent holding the rest of balance of the check ($1074) but now the payments will go through and cause overdraft fees to incur. This is a nasty unfair practice and as a loyal customer for greater than 6 years, where I have taken out several car loans with this company. I should not be treated this way. They need to release the funds now and not charge me any overdraft fees! I previously disputed another case in which they charged me an overdraft fee in Feb ************************************************************ the account. I notified them and the did not take the fee off! We are looking to move from the so called credit union. They are NOT for the people.