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Find a Location

City Auto Sales of Hueytown has 1 locations, listed below.

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    Business ProfileforCity Auto Sales of Hueytown

    Used Car Dealers
    BBB accredited business

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    4 complaints closed in last 3 years

    4 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 1/18/2000

    Years in Business: 26

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    We are a used car dealership. We also wholesale to other dealers.

    Products & Services

    Based on information provided, this company offers used automobile sales.

    Business Details

    Location of This Business
    3075 Allison Bonnett Memorial Dr, Bessemer, AL 35023-2262
    BBB File Opened:
    4/1/1999
    Years in Business:
    26
    Business Started:
    1/1/1998
    Business Incorporated:
    6/6/1980
    Accredited Since:
    1/18/2000
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    BBB records show a license number of 010054500 for this business, issued by Alabama Department of Revenue

    These agencies may include:

    Alabama Department of Revenue

    50 N Ripley St

    Montgomery AL 36130

    (334) 242-1170

    https://revenue.alabama.gov/index.cfm

    Type of Entity:
    Corporation
    Contact Information

    Principal

    • Mr. Keith Hamilton, General Manager

    Customer Contact

    • Mr. Keith Hamilton, General Manager
    Additional Contact Information

    Fax Numbers

    • (205) 744-1172
      Primary Fax

    Email Addresses

    Industry Tip

    BBB Tip: Buying a used car

    Customer Complaints

    4 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    04/05/2024

    Complaint Type:
    Customer Service Issues
    Status:
    Answered
    I purchased a vehicle from this company and on the day after I purchased it my car began to have mechanical issues. I contacted the car lot and was told they couldnt help me to take it up with the finance company which I did. Then they wanted me to pay for a diagnosis test when I literally had just bought the vehicle and I felt robbed (I paid 3 thousand down) because they intentionally sold me a car with multiple issues. Fast forward the car has now been sitting in my yard since the 3-4th day. Im unable to take my children to band and football practices I have to pay $50 a day for **** services to get back and fourth to work and city auto of Hueytown is not aiding me in any kind of way. I call multiple times of the week and the salesman ****** is so rude he disconnects our calls or transfers me to someone else mid conversation with no warning I truly feel robbed. I would like to exchange the car thats all I asked and Ive gotten nothing but pain from this situation. I cant take my kids to school I have to walk them to school 7-8 blocks every morning in the cold and I paid to have transportation. I have the car in my yard it wont crank it wont move at all Im lost and need help because I feel as though they did this purposely because I was young and they knew they could run game on me. Please help me I dont know what else to do Ive tried being cordial with this business but the next step after this is for me to spend more money and get a lawyer I cant let this business take my hard earned money and I leave the situation still careless and without my funds. Thank you so much
    Read More

    Customer Reviews

    0 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Local BBB

    BBB Serving Central & South Alabama

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