BBB Accredited Business since 07/07/1994
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A BBB Accredited Business since 07/07/1994
BBB has determined that Dean McCrary Auto Group meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that lowered Dean McCrary Auto Group's rating include:
- 19 complaints filed against business
Factors that raised Dean McCrary Auto Group's rating include:
- Length of time business has been operating.
- Response to 19 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
- BBB has sufficient background information on this business.
Customer Complaints SummaryRead complaint details
|Complaint Type||Total Closed Complaints|
|Advertising / Sales Issues||6|
|Billing / Collection Issues||2|
|Problems with Product / Service||11|
|Guarantee / Warranty Issues||0|
|Total Closed Complaints||19|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||1|
Type of Entity
Incorporated: May 1988, AL
Business ManagementPrincipal: Mr. Dean McCrary (Owner)Mr. Jason Host (General Manager)
Auto Dealers - New Cars, Auto Dealers - Used Cars
Products & Services
Based on information provided, this company offers Saab, VW, Audi, Porsche, Kia sales and service.
Alternate Business NamesDean McCrary Porsche Audi Volvo Kia Volkswagon & Mazda, DMC Enterprises Inc., Dean McCrary Imports, Volvo of Mobile
BBB Program ParticipationThis company participates in the BBBOnLine Program and has agreed to use special procedures including arbitration, if necessary, to resolve disputes.
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