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Central & South Alabama

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BBB Accredited Business since 07/07/1994

Dean McCrary Auto Group

Find a Location

(251) 471-33261525 E I65 Service Rd S, MobileAL 36606-2742 Send email to Dean McCrary Auto GroupView Additional Web Addresses

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BBB Accreditation

A BBB Accredited Business since 07/07/1994

BBB has determined that Dean McCrary Auto Group meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Factors that lowered Dean McCrary Auto Group's rating include:

  • 19 complaints filed against business

Factors that raised Dean McCrary Auto Group's rating include:

  • Length of time business has been operating.
  • Response to 19 complaint(s) filed against business.
  • Resolution of complaint(s) filed against business.
  • BBB has sufficient background information on this business.

Customer Complaints SummaryRead complaint details

19 complaints closed with BBB in last 3 years | 8 closed in last 12 months
Complaint TypeTotal Closed Complaints
Advertising / Sales Issues6
Billing / Collection Issues2
Problems with Product / Service11
Delivery Issues0
Guarantee / Warranty Issues0
Total Closed Complaints 19

Customer Reviews Summary Read customer reviews

1 Customer Reviews on Dean McCrary Auto Group
Customer Experience Total Customer Reviews
Positive Experience 1
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 1

Additional Information

top
BBB file opened: 01/01/1987Business started: 01/01/1981
Type of Entity

Corporation

Incorporated: May 1988, AL

Business Management
Principal: Mr. Dean McCrary (Owner)Mr. Jason Host (General Manager)
Business Category

Auto Dealers - New Cars, Auto Dealers - Used Cars

Products & Services

Based on information provided, this company offers Saab, VW, Audi, Porsche, Kia sales and service.

Alternate Business Names
Dean McCrary Porsche Audi Volvo Kia Volkswagon & Mazda, DMC Enterprises Inc., Dean McCrary Imports, Volvo of Mobile
BBB Program Participation
This company participates in the BBBOnLine Program and has agreed to use special procedures including arbitration, if necessary, to resolve disputes.
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BBB Reporting Policy

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.