BBB Logo

Better Business Bureau ®
Start With Trust®
In Central & South Alabama

BBB Business Review

Is this your Business?

This Business is not BBB Accredited

Carlock Automotive of Tuscaloosa

Phone: (205) 345-8040Fax: (205) 391-0802View Additional Phone Numbers4301 Greensboro Ave, TuscaloosaAL 35405-3613http://www.carlockdeals.comView Additional Web Addresses

BBB Business Reviews may not be reproduced for sales or promotional purposes.

BBB Accreditation

Carlock Automotive of Tuscaloosa is not BBB Accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Factors that raised Carlock Automotive of Tuscaloosa's rating include:

  • Length of time business has been operating.
  • Complaint volume filed with BBB for business of this size.
  • Response to 2 complaint(s) filed against business.
  • Resolution of complaint(s) filed against business.
  • BBB has sufficient background information on this business.

Customer Complaints SummaryRead complaint details

2 complaints closed with BBB in last 3 years | 1 closed in last 12 months
Complaint TypeTotal Closed Complaints
Problems with Product / Service2
Advertising / Sales Issues0
Billing / Collection Issues0
Delivery Issues0
Guarantee / Warranty Issues0
Total Closed Complaints 2

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Carlock Automotive of Tuscaloosa
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: 02/01/1985Business started: 01/01/1982New Owner Date: 08/14/2012
Contact Information
Principal: Mr. Grover C. Carlock Jr. (Owner) David Tong
Business Category

Auto Dealers - New Cars

Products & Services

Carlock Volkswagen, Mazda and Kia Of Tuscaloosa is a Tuscaloosa Kia, Mazda, and Volkswagen Dealership located at 4301 Greensboro Avenue, Tuscaloosa, AL 35405. Our new vehicle line-up includes: Kia Cadenza, Kia Forte, Kia Forte 5-Door, Kia Optima, Kia Rio, Kia Sedona, Kia Sorento, Kia Soul, Kia Sportage, Mazda CX-5, Mazda CX-9, Mazda Mazda2, Mazda Mazda3, Mazda MAZDA3, Mazda Mazda5, Mazda MAZDA5, Mazda Mazda6, Mazda MX-5 Miata, Volkswagen Beetle, Volkswagen Beetle Convertible, Volkswagen Beetle Coupe, Volkswagen CC, Volkswagen Eos, Volkswagen GLI, Volkswagen Golf, Volkswagen GTI, Volkswagen Jetta Sedan, Volkswagen Jetta SportWagen, Volkswagen Passat, Volkswagen Tiguan, and Volkswagen Touareg. We buy and sell quality used cars and have a nice selection of pre-owned cars, trucks, vans, SUVS & CUVs. We sell Kia, Mazda, and Volkswagen parts and accessories. We service and repair all Kia, Mazda, and Volkswagen models.

Click here to Reply or Forward

Alternate Business Names
Carlock Mazda of Tuscaloosa, Carlock Automotive Group, Carlock Kia of Tuscaloosa, Volkswagen of Tuscaloosa
Industry Tips
Buying a New Car
Dont Fall Victim to Enticing Auctions Ads for Cars!
Purchasing a Car Online
Spot Delivery Complaints are on the Rise
VIN Cloning Swindles Luxury Car Buyers

What is a BBB Business Review?

We offer free reviews on businesses that include background, licensing, consumer experience and other information such as governmental actions that is known to BBB. These reviews are provided for businesses that are BBB accredited and also for businesses that are not BBB accredited.


BBB Reporting Policy

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.