BBB Business Review

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BBB Accredited Business since 08/29/1996

One Source Heating & Cooling, LLC

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Phone: (205) 647-6233Fax: (205) 854-1535View Additional Phone Numbers4400 Pinson Valley Pkwy, BirminghamAL 35215-2940

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BBB Accreditation

A BBB Accredited Business since 08/29/1996

BBB has determined that One Source Heating & Cooling, LLC meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that lowered One Source Heating & Cooling, LLC's rating include:

  • 7 complaints filed against business

Factors that raised One Source Heating & Cooling, LLC's rating include:

  • Length of time business has been operating.
  • Response to 7 complaint(s) filed against business.
  • Resolution of complaint(s) filed against business.

Customer Complaints SummaryRead complaint details

7 complaints closed with BBB in last 3 years | 1 closed in last 12 months
Complaint TypeTotal Closed Complaints
Advertising / Sales Issues2
Guarantee / Warranty Issues1
Other1
Problems with Product / Service3
Billing / Collection Issues0
Delivery Issues0
Total Closed Complaints 7

Customer Reviews Summary Read customer reviews

0 Customer Reviews Customer Reviews on One Source Heating & Cooling, LLC

Customer Experience Total Customer Reviews
Positive Experience
Neutral Experience
Negative Experience
Total Customer Reviews 0 Customer Reviews

Additional Information

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BBB file opened: 05/06/1996Business started: 02/01/1996New Owner Date: 06/06/2014
Licensing, Bonding or Registration

This company is in an industry that may require licensing, bonding or registration in order to lawfully do business. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

State of Alabama Board of Heating, Air Conditioning and Refrigeration Contractors
8 Commerce St Ste 200
Montgomery, AL36104-3532
(334) 241-0840
http://www.hacr.alabama.gov/

BBB records show a license number of 93235 for this company, issued by State of Alabama Board of Heating, Air Conditioning and Refrigeration Contractors. Their web address is http://www.hacr.alabama.gov/. The expiration date of this license is 12/31/2015.

Type: State of Alabama

Type of Entity

Limited Liability Corporation

Business Management
Principal: Keith Townes (Owner)
Contact Information
Mr. Robbie Townes (Co-Owner)
Business Category

Air Conditioning Contractors & Systems, Air conditioning & Heating Contractors - Residential, Air conditioning & Heating Contractors - Commercial, Air Conditioning Repair, Heating & Air Conditioning, Heating Contractors

Products & Services

This company offers heating & A/C sales & service.

Industry Tips
Home Remodeling Contractors

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BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.

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BBB Reporting Policy

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.