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Mail Order Transactions
Under the Federal Trade Commission's Mail Order Rule, a company must ship your order within 30 days from the time it receives the completed order, unless, in making the offer, the company clearly stated some other time for shipment.

If the company cannot ship your order within the time advertised, it must inform you in writing of the delay. The company must give you the chance to cancel your order if you do not agree to the delay. If you decide to cancel, the company must refund your money within 7 days of your notice of cancellation.

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