06/29/2010
The environment makes a difference to your customers: More than 75% of the public will switch to a brand associated with the environment when price and quality are equal. Nealy 60% of the public favors..
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06/29/2010
As an insurer, you may use consumer reports to underwrite insurance policies and to screen high-risk applicants—as long as you comply with the Fair Credit Reporting Act (FCRA).
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06/29/2010
Federal and state agencies have recently conducted two studies of the accuracy of net content statements on cartons of milk. A 1997 study found that many containers of milk sold at wholesale and retail ..
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06/28/2010
To help you comply with the Automotive Fuel Ratings, Certification and Posting Rule ("Fuel Rating Rule"), the Federal Trade Commission (FTC) staff prepared this business booklet. This regulation, previo..
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06/28/2010
When dialing pay-per-call services, consumers did not always know how much the call would cost and what they would get for their money. To help them get this information more readily, Congress passed th..
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06/28/2010
If your company offers consumer credit, you probably communicate with your customers using many different standardized forms and notices. These may range from short notices to complicated contracts that..
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06/28/2010
If you offer layaways, or are thinking about doing so, you may find this booklet helpful in avoiding potential misunderstandings with your customers.
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06/28/2010
In 1975, Congress enacted the Magnuson-Moss Warranty Act. One of the goals of the Act is to encourage businesspersons like you to write your warranties in "simple and readily understood" language. We, t..
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06/15/2010
This explanation of the nature and functions of music performing rights organizations is designed to help businesses understand their rights and obligations under the copyright law.
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