How the Scam Works:
You spot a recent strange charge of $9.84 on your credit card statement. The source listed on your bill is an unfamiliar website. You check out the web address, and it's not the business website. It's a generic landing page that claims to offer "Customer Support." The text promises to "refund 100% of your last payment" and provides a phone number and email address.
What's going on here? Scammers are charging stolen credit card numbers for a small amount of money. (Recent victims were all charged $9.84, but scammers may change that amount as word gets out.) The expectation is that many cardholders won't notice the relatively small charge, and the credit card companies won't go after such a minor sum.
Victims report calling the "customer support" site and receiving verbal confirmation that the charge would be canceled. However, don't take the scammers at their word. Contact your bank to report the charges and request a new credit card. Your credit card information has been compromised, and it's likely scammers will be back for more.
Reduce Your Risk of Credit Card Fraud:
For More Information
Learn more about the credit card charges (and the investigation to track down their source) at Krebs on Security, a blog by former Washington Post reporter Brian Krebs. To find out more about scams, check out BBB Scam Stopper.
This Scam Alert has been sponsored by Western Union, a BBB National Partner.