Dear Consumers –
As of August 16, 2011 the US and Canadian BBBs have aligned services into one integrated system to more effectively serve businesses and consumers in Canada. At this time, the BBB is unable to serve BBB Montreal, which comprises almost all of Quebec Province. We apologize for the inconvenience and look forward to serving you again soon.
Resources that may assist you include:
Protection des Consommateurs
French form only: http://www.gouv.qc.ca/portail/quebec/pgs/citoyens/?lang=en