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Council of Better Business Bureaus ®
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Council of Better Business Bureaus
Frances Henderson, National Director, Privacy Initiatives
Frances Henderson

Frances Henderson is CBBB’s National Director, Privacy Initiatives. Ms. Henderson directs BBB EU Safe Harbor, a self-regulatory program handling cross border consumer privacy disputes arising from data transfers between the European Union and the United States. She advises the Council on national and international consumer privacy issues, including protection of privacy on the Internet.

Ms. Henderson has more than twenty years’ experience in private law practice. Most recently, she headed the international trade practice at a major national law firm, where her primary focus was working with large and small corporations on international trade policy and regulation, corporate compliance and technology security matters.

Ms. Henderson serves as a delegate to the APEC Data Privacy SubGroup tasked with developing Cross-Border Privacy Rules System for data transfers among the APEC economies. She has also served as Vice Chair of the SBA’s Small Business Information Security Task Force.

Before entering private practice in the United States, Ms. Henderson spent three years on the Faculty of Law at the University of Aberdeen, Scotland, where she taught constitutional law and international law.

She received her J.D. from the University of Minnesota Law School. She also holds a LL.B., with honors, from the University of Glasgow, Scotland, and an LL.M from the University of Virginia Law School.