Protect Your Privacy by Preventing Unwanted Contact

BBB Offers Resources to Cut Down Unwanted Texts, Email, Marketing Calls and Mail
July 21, 2014

Data lockUnwanted telephone calls, pre-approved credit card offers and texts are not only annoying, they also can potentially lead to identity theft.   But how do you stop them?

While it’s nearly impossible to completely eliminate junk mail, spam text messages and unwanted phone calls, Connecticut Better Business Bureau recommends taking the following steps for getting your inboxes and phone lines under control:

Set up a 2nd email account – Use one of your accounts for personal email and the other to sign up for special offers or discount cards.  Also, provide as little personal information as possible.  Just because a website or retailer asks for your address, telephone numbers or email address doesn’t mean you are obliged to provide them.

Stop pre-approved credit card offers at – Pre-approved credit card offers are an easy target for identity thieves who can steal incoming mail and use these offers to open fraudulent credit accounts.  You can “opt-out” of receiving pre-approved credit card offers for at least five years by calling 1-888-5-OPTOUT (567-8688) or visiting:  This service is offered by the three major credit reporting bureaus.

Put the brakes on unwanted marketing mail -To stop most mailings, visit and opt-out of mail from members of the Direct Marketing Association.  DMA regularly updates its list, but it may take up to six months before solicitations from all DMA members stop.

Reduce telemarketing calls – The National Do Not Call Registry is a free, convenient way to reduce the number of telemarketing calls you receive at home.  To register your phone number or find out more about the registry, visit, or call 1-888-382-1222 from the phone number you want to register.  You will receive fewer telemarketing calls within 31 days of registering your number.  Although this will not stop illegal calls, it allows you to file a complaint when the caller is identifiable.

Prevent spam text messages – Telemarketing calls and text messaging to cell phones are illegal, unless you grant permission.  If you receive an unwanted marketing text message, contact your wireless provider to get any charges for the text removed, and to block the sender’s number.  BBB recommends against responding to spam texts, because doing so confirms a working number and opens the door for more text messages.

Founded in 1928, BBB Serving Connecticut is an unbiased, non-profit organization that sets and upholds high standards for fair and honest business behavior, and is one of 112 local, independent BBBs across North America.

For more than 100 years, Better Business Bureau has been helping people find businesses, brands and charities they can trust.  In 2013, people turned to BBB more than 132 million times for BBB Business Reviews on more than 4.5 million businesses and Charity Reports on 11,000 charities, all available for free at