BBB Logo

Better Business Bureau ®
Start With Trust®
Connecticut
BBB Warns Consumers about Pervasive Income Tax Telephone Fraud
Internal Revenue Service says Tax-Related Fraud Doesn’t Go Away at End of Tax Season
May 08, 2014

1040Despite the passing of the 2013 income tax return filing deadline, Better Business Bureau is warning consumers to keep their guard up.  

The Internal Revenue Service (IRS) has issued a strong warning on its website about a nationwide increase in the prevalence of “sophisticated and aggressive” telephone scams.

Victims may be told that they are entitled to substantial refunds or that they owe money to the IRS, and must pay immediately.  The aim of the criminals is to get their victims to divulge personal information, or send money by an unsecured payment method.  

According to the IRS, the scammers have been posing as IRS employees in telephone calls, and threatening potential victims with arrest, revocation of their driver’s licenses and having their utilities cut off.  Immigrants have complained they were threatened with deportation.

Income tax fraud criminals also use email to defraud consumers with the goal of getting victims to click on a link to print a "shipping label."  This can download malicious software or lead to a lookalike website that requests personal information.  

Hallmarks of these schemes include the spoofing of telephone numbers to appear as if the IRS is calling, the use of common names, surnames and badge numbers to identify themselves.  Complicating matters, the scammers may have obtained the last four digits of a potential victim’s Social Security number, and use that information to lend legitimacy to their scam, and frighten victims into action.

BBB reminds consumers that government agencies and financial institutions will never ask for personal information or account numbers over the telephone or by email.  If you receive such correspondence, forward it to phishing@irs.gov.

For more information on this and related income tax fraud, visit www.irs.gov, and type the word “scam” in the search box.


Founded in 1928, BBB Serving Connecticut is an unbiased, non-profit organization that sets and upholds high standards for fair and honest business behavior, and is one of 112 local, independent BBBs across North America.

For more than 100 years, Better Business Bureau has been helping people find businesses, brands and charities they can trust.  In 2013, people turned to BBB more than 132 million times for BBB Business Reviews on more than 4.5 million businesses and Charity Reports on 11,000 charities, all available for free at bbb.org.