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          M. LaHart & Co. has 1 locations, listed below.

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            Business ProfileM. LaHart & Co.

            Watch Dealers

            Contact Information

            PO Box 1870

            Litchfield, CT 06759-1870

            Visit Website
            (860) 567-1400

            Customer Reviews

            5/5

            Average of 1 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            1 complaints closed in last 3 years

            0 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            B-
            This business is not BBB Accredited
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            Businesses in this category

            Years in Business: 19

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Overview

            M. LaHart & Company is a national direct marketer of classic gifts licensed by top universities.  The M. LaHart Collection includes TAG Heuer and Movado university-branded watches, sterling silver jewelry, Simon Pearce glassware and a variety of fine gifts, custom-made for over 70 universities.

            Business Details

            Location of This Business
            PO Box 1870, Litchfield, CT 06759-1870
            BBB File Opened:
            12/12/2007
            Years in Business:
            19
            Business Started:
            8/5/2004
            Business Started Locally:
            1/1/2007
            Business Incorporated:
            6/26/2004
            Type of Entity:
            Corporation
            Alternate Business Name
            • M. Lahart & Company, LTD.
            Business Management
            • Mr. Michael Lahart, President
            • Ms. Mary Skoog, Manager of Customer Service
            • Ms. Allison Russo, Administrative Assistant
            Contact Information

            Principal

            • Mr. Michael Lahart, President

            Customer Contact

            • Mr. Michael Lahart, President
            Additional Contact Information

            Fax Numbers

            • (860) 567-1411
              Primary Fax

            Phone Numbers

            Read More Business Details and See Alerts

            Customer Complaints

            1 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            05/06/2022

            Complaint Type:
            Product Issues
            Status:
            Unanswered
            Place an order for a charm/pendant (********** **********. The day the order was delivered by ***, I emailed *********** customer service to request a refund for the following reason(s): 1. The pendant is of poor quality; the picture on *********** clearly shows the crest/logo and it is recognizable 2. The item purchased and received with the crest/logo is unrecognizable and required that I get a magnifying glass just to see the engraving. 3. The pendant/charm is thin very poor quality and not at all worth $600.00 I received an email from a customer service representative that stated that engraved items could not be returned. The jeweler has the ability to melt the gold and make the charm again and this will not cause a financial burden. I sent a follow-up email to escalate my request for a refund and did not receive a response. I also called *********** on 5/6/2022 and was unable to reach a representative by phone.

            Customer Reviews

            1 Customer Reviews

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            How BBB Processes Complaints and Reviews

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            Most Recent Customer Review

            Avi W

            11/28/2022

            M. LaHart is a very good company. It's a small business with <10 employees as of 2022, and they care about each and every customer. They have the *best* customer service--so no one should have any hesitancy buying here, they'll make right whatever you need! I am truly impressed with this company.

            Local BBB

            BBB Serving Connecticut

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

            See What BBB Reports On

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