BBB Business Review

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This business is not BBB accredited.

The Original Toy Company

Phone: (203) 876-7289 View Additional Phone Numbers 230 Woodmont Rd Unit 7-12, Milford, CT 06460 View Additional Email Addresses

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We distribute and also manufacturer Specialty educational toys for infants to 7 years old.The product line offers consumers and specialty retailers a very unique and diverse line of toys. USA Distributors for Orchard Toys of England , Bontempi Music of Italy, Gunther Toys of Germany, dantoy  of Denmark, Matryoshka Madness of China  , Viga Toys of China

BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for The Original Toy Company include:

  • Length of time business has been operating
  • No complaints filed with BBB

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on The Original Toy Company
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: August 07, 2012 Business started: 08/04/1997 in CT Business incorporated 08/04/1997 in CT
Type of Entity


Business Management
Kevin McGrath, President
Contact Information
Principal: Kevin McGrath, President
Business Category

Toys - Wholesale & Manufacturers

Products & Services

The Original Toy Company sells the following brand(s): Bontempi Toys, dantoy, Gunther Toys , Matryoshka Madness Toys, Orchard Toys, Original Toys, Viga Toys

The Original Toy Company offers the following product(s): Blocks, Games , Impulse Toys , Indoor Toys, Infant Toys , Music, Nursery Trampoline, Outdoor Toys , Puzzles, Rockers , Wooden Toys

Method(s) of Payment
Company Check , Bank Check , Amex , Visa , Master Card
Refund and Exchange Policy
Complete customer satisfaction at wholesale an retail where retail applies to a given sale of any of our products sold direct to a consumer threw our web site. 

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.